Direct to consumer phone sales

Founder of lemonade business and happiness brand, formerly known as Austin City Lemons, coined the phrase “Cups of Happiness” and known for our mobile lemon stand. Developed happiness brand and start up business. Created a wholesale distribution model for high volume restaurant. Respond to email inquiries and all customer relations. Manage 7+ whole-sale accounts, events and fundraisers. B2B sales with surrounded restaurants and shops. Maintain customer whole-sale relations and marketing. Manages part-time team of employees and interns.Sold business in 2019.

Owner and Operator of Austin City Lemons gourmet lemonade trailer• Featured on People Magazine.com on first day of business • Featured in food Network Magazine, July 2015 • Featured on Instagram’s Main Page and received 80,000 likes in 24 hours, 892,969 to date • Consistent 4-5 star rating on social media rating sites including Yelp and Facebook • Over 4000 social media followers grown organically across multiple social media sites • Grew a street front Lemonade business that sells individual cups for $3.50 into a $100,000+ in sales within 3 years with 2 employees • Created an iconic business that has helped grow the Austin TX cultural landscape • Full understanding of business taxes both state and federal• Created a wholesale distribution model with multiple high volume restaurants as distributers

Sell, cross- sell and up- sell ticket admission for sporting events to inbound callers that increase sales revenue• Customer retention with luxury tickets holders and University of Texas donors• Respond to incoming calls for relevant information, requests and assistance.• Discuss options for facilities and amenities with client• Maintain contact database of potential clients through cold calling