Grant Bishop Email & Phone Number

London/Home Based

Promoted to lead the UK-based multi-discipline team of Sales Engineers, Enterprise Architects and Bid Managers for the Enterprise solutions division. My role was to provide and support expert resources to engage multinational enterprise clients to consult on the full range of communication services, with SDWAN and security services at its core. The aim being to consult, drive and manage the clients, technology evaluation, bid and contract negotiation stages of the sales process, working closely… Show more Promoted to lead the UK-based multi-discipline team of Sales Engineers, Enterprise Architects and Bid Managers for the Enterprise solutions division. My role was to provide and support expert resources to engage multinational enterprise clients to consult on the full range of communication services, with SDWAN and security services at its core. The aim being to consult, drive and manage the clients, technology evaluation, bid and contract negotiation stages of the sales process, working closely with the sales team and other key stakeholders. Highlights: Expanded the team to include Contract Managers, Service Delivery Managers and Mobile Specialists & achieved a high retention rate through effective team building and development. Developed the skills of the team to help win new logo business and increase revenue within existing accounts. Major wins include: £70M pan-European managed voice and data network outsource for a security service provider. €52M Cisco SD-WAN and cybersecurity outsource for a global manufacturer, managing a virtual team based in the UK, Spain and Germany. £20M secure managed data network for a global drinks manufacturer. Generated multiple IOT opportunities by taking a customer idea, creating bespoke solution, running POC/Pilot and then delivering into full production environments. Led multiple initiatives to increase the efficiency of presales support, including defining an enhanced presales engineering process and bid methodology for enterprise deals, to support the production of high-quality solutions and meet challenging timescales for solution definition and approval. Owned global workstreams focussed on Value Proposition creation and improvement, including: The first comprehensive Telefonica Global SASE and Customer Experience Value Prop, and UK MNC Joint Value Proposition that covered O2, Virgin Media and Telefonica’s combined capabilities. Show less

London/Home Based

Promoted to build and manage a dispersed international team of 7 Global Solutions Engineers responsible to consult on, and supporting global digital transformation initiatives for multinational clients Highlights: Fostering the team's evolution into trusted advisors by driving a customer-centric culture, focussing on business outcomes and not product. Developed team skills to manage the challenges and regulations of global product sales. Major wins include:… Show more Promoted to build and manage a dispersed international team of 7 Global Solutions Engineers responsible to consult on, and supporting global digital transformation initiatives for multinational clients Highlights: Fostering the team's evolution into trusted advisors by driving a customer-centric culture, focussing on business outcomes and not product. Developed team skills to manage the challenges and regulations of global product sales. Major wins include: $60M Regional WAN and Voice Consolidation for global media conglomerate. £10M Global SIP Trunking solution to Global Logistics Provider. Multiple WAN, Security and Voice wins for Telefonica MNCs ranging from £1M - £60M Show less

London/Home Based

Working with Telefonica’s multinational customers developing opportunities and solutions through capturing business requirements aligned to organisational goals. Owned the strategic direction of complex global projects. Managed multi-tower solution areas, ensuring operational model assurance. Led cross-functional global teams to achieve project milestones. Developed comprehensive business cases, cost models, and pricing strategies. Delivered impactful presentations articulating project goals… Show more Working with Telefonica’s multinational customers developing opportunities and solutions through capturing business requirements aligned to organisational goals. Owned the strategic direction of complex global projects. Managed multi-tower solution areas, ensuring operational model assurance. Led cross-functional global teams to achieve project milestones. Developed comprehensive business cases, cost models, and pricing strategies. Delivered impactful presentations articulating project goals and strategies. Show less

Slough, United Kingdom

UK Transition Manager for DHL ETO Project. This was the largest B2B deal that Telefonica had ever won in its history and I was in charge of Transition of the largest geographies by revenue (UK and Ireland) who represented 33% of the £250M TCV.

London And Manchester

NetServices acquired Telefόnica UK’s broadband and IP VPN network services in May 2005. My initial role as Presales Solution Team lead was to retain the Enterprise client base post-acquisition, and set-up the Presales function. Having achieved these goals, I was promoted to Commercial Manager. Reporting directly to the CFO, this role involved productising data network services and supplier management. Highlights and achievements:• Single-handedly rationalised the cost base, reducing… Show more NetServices acquired Telefόnica UK’s broadband and IP VPN network services in May 2005. My initial role as Presales Solution Team lead was to retain the Enterprise client base post-acquisition, and set-up the Presales function. Having achieved these goals, I was promoted to Commercial Manager. Reporting directly to the CFO, this role involved productising data network services and supplier management. Highlights and achievements:• Single-handedly rationalised the cost base, reducing £750k annual OPEX comms spend from £3 million.• Developed and productised a portfolio of data network services including managed and wires-only MPLS VPNHosted Voice and SIP trunking.• Managed wholesale suppliers including Global Crossing, Virgin Media, BT, C&W, Kingston Communications and COLT. • Retained all major corporate clients acquired in 2005.• Designed customer solutions, including MPLS VPN network for Mazaars, SpicerHaart and Inditex. Show less

London, United Kingdom

Presales consultant for Telefónica’s UK division. Responsibilities:• Design of bespoke customer solutions to facilitate IP VPN and MPLS VPNs utilising access technologies including ISDN, ADSL, SDSL, Ethernet and Leased Lines.• Negotiating with wholesale suppliers, carriers and equipment manufacturers to competitively price customer solutions• Design of bespoke wholesale DSL solutions for Tier 2 and below, Broadband ISPs utilising the Telefonica UK DataStream and IPStream DSL… Show more Presales consultant for Telefónica’s UK division. Responsibilities:• Design of bespoke customer solutions to facilitate IP VPN and MPLS VPNs utilising access technologies including ISDN, ADSL, SDSL, Ethernet and Leased Lines.• Negotiating with wholesale suppliers, carriers and equipment manufacturers to competitively price customer solutions• Design of bespoke wholesale DSL solutions for Tier 2 and below, Broadband ISPs utilising the Telefonica UK DataStream and IPStream DSL platforms. Show less

Cambridge, United Kingdom

Integral part of a focused team of eleven which turned a loss-making entity into a profitable operation. Highlights include:• Designed and implemented a Gigabit Ethernet based IP Network, the Redstone Cambridge Metropolitan Area Network (MAN), serving over a hundred SMEs with Internet Connectivity and other data services via Optical Fibre or BT LLU copper.• Designed and Project Managed the first Customer Data Centre to be deployed at the Newton House Site. Included Electrical Power… Show more Integral part of a focused team of eleven which turned a loss-making entity into a profitable operation. Highlights include:• Designed and implemented a Gigabit Ethernet based IP Network, the Redstone Cambridge Metropolitan Area Network (MAN), serving over a hundred SMEs with Internet Connectivity and other data services via Optical Fibre or BT LLU copper.• Designed and Project Managed the first Customer Data Centre to be deployed at the Newton House Site. Included Electrical Power Design with, UPS & Backup Generator, HVAC, Racking, Access Control and CCTV requirements.• Grew service portfolio from leased line internet connectivity to include on-line data backup, usage-based internet, IP video conferencing and LAN extensions within two years.• Designed an IP based SDSL technical architecture.• Project Managed the Redstone local loop unbundling roll out for three BT exchanges in Cambridge. I was responsible for developing a compelling business case for technology selection, ensuring that the resulting offerings were in line with technical and commercial requirements. I was also responsible for overall project budget and delivery timescale. Show less

Banbury

After graduating from Cardiff with a specialisation in communication systems, my first role focused on global network design and documentation for international telco carrier network rollouts. This project-based role involved liaising with clients as their technical point of contact. Responsibilities included:• Supervision of network element deployment, installation, commissioning and link testing.• Creation of customer acceptance documentation • Responsibility for due diligence of… Show more After graduating from Cardiff with a specialisation in communication systems, my first role focused on global network design and documentation for international telco carrier network rollouts. This project-based role involved liaising with clients as their technical point of contact. Responsibilities included:• Supervision of network element deployment, installation, commissioning and link testing.• Creation of customer acceptance documentation • Responsibility for due diligence of the work performed by Alcatel Services before customer acceptance.• Delivering product demonstrations in technical workshops.• Providing third level support to Field Engineering teams Show less

Managing The Digital Telco, Postgraduate Diploma, Excellent

MDT is a ten month long blended learning programme with an MBA type focus that enables the participant to acquire the knowledge and skills.

M.Eng (Hons), Electrical And Electronic Engineering, 2:1

Specialised in communications technology, main areas covered: HF, RF and Optical Engineering, Digital Signal Processing, Microwave Radio.