Growth expert, change agent and innovative leader. Deep expertise in marketing, digital transformation and customer experience with both strategy and execution chops that have been honed over many years as executive and consultant with start-ups, middle market firms and Fortune 100 companies. Industry experience spans Financial Services (JPMorgan Chase, BofA, Wells Fargo, TransUnion, Genworth Financial, Radian, Capital One), Healthcare / Biotech, (Smile Brands, Kaiser Permanente, HealthNet, Cochlear, Novaerus/WellAir) Entertainment (Walt Disney, DIRECTV, Pink Adventure Tours), Retail (Vitamin Shoppe, Nike), Energy/Utilities (SRP), Real Estate (Zillow), Telecommunications (Verizon, AT&T, Sprint, British Telecom, ILD), Non-Profit (Compassion International), Publishing (National Geographic, Harvard Business Review, The Economist, The Financial Times), and Call Center Outsourcing. MBA in International Business, fluent/proficient in three languages.Specific areas of expertise include: Business Growth StrategyDigital StrategyCustomer Experience StrategyMarketing & Technology StrategyBusiness TransformationCRM StrategyBusiness DevelopmentNew Ventures & Start-upsInternational MarketingB2C and B2B MarketingQualitative & Quantitative ResearchDynamic Public Speaker and Published Author
Listed skills include Start Ups, Crm, Business Development, Management, and 21 others.