Grant Jones Email & Phone Number

Nashville, Tennessee, United States

United States

Responsible for ensuring implementation efforts are supported post go-live and maintaining coordination with other major company programs.

Nashville, Tennessee, United States

Leading Technology Operations implementation of the SAP S/4 system. Responsible for Basis, infrastructure, development, security, and testing.

Greater Nashville Area, Tn

Nashville, Tn

Managing the Bridgestone Operations team responsible for our EDI systems, Middleware, and E-Commerce platform EntireNet.

Nashville, Tennessee, United States

Responsible for Active Directory Identity Management, SharePoint, and Exchange teams.

Brentwood, Tn

IT consulting in technology selection, vendor selection and management, and project management.

Project and program management for infrastructure implementations.

Finished as an Account Manager of Operations for Canadian clients, responsible for all aspects of fulfilling Asurion's obligations to assigned clients. Working closely with Customer Care, IT, Legal, and Risk teams internally, and the client directly to ensure satisfaction and effective operations of the program(s).Led a major client rollout involving more than 10 departments, multiple external relationships, 3 internal project managers. Delivered on time, while leading the team to find ways to cut overall costs in half. This enables a ROI of under a year instead of almost 18 months.Held a client-facing position leading teams varying from IT technicians to executive legal counsel and business leaders. Led multiple infrastructure initiatives to set up a Virtual Infrastructure (400 Server rollout), SAN storage expansion, an Argent monitoring infrastructure, and multiple smaller projects.Gained experience leading a major Agile software development program.

Telecom Upgrade - Multimillion dollar upgrade of PBX and Voicemail for 80+ sites. XP Rollout - Managed 26 employees and contractors; successfully upgraded 6,000 PC's including image creation, test, and deployment in 1 year at 116 sitesEmail Archiving - Took over troubled project; turned this initiative around enabling the capitalization of an $800,000 investmentSubsidiary Integration - Lead a team of 8; investigated and combined subsidiary infrastructure and applications into corporate systems. Included replacing reporting applications, tracking system, servers (email, file/print, and application), and data consolidation. Reduced company costs by $500,000/yr.Multiple other smaller projects - IIS Lockdown, 2 videoconferencing projects, CRM application creation, et. al.IT Employee of the Quarter for Q1, 2006Hired from contractor to employee position for excellent performanceRequested on last project because I 'made the customer confident' in success.

Multiple promotions, beginning in IT Deskside SupportSuccessfully completed $100k - $500k IT infrastructure projectsCreated strong relationship between business segment and IT departmentManaged and operated IT infrastructure creation and integration into corporate systems for 20 new facilitiesIT desktop and helpdesk support contracted to Comair and Anthem Blue Cross

Bachelor Of Business Administration (B.B.A.), Management, 3.78

Business Administration, Management And Operations, Incomplete

Business Administration

Early courses toward business management degree.