Grant Reid

Grant Reid Email and Phone Number

Principal Consultant in Financial Services at Mosaic FSI @ Mosaic FSI
auckland, auckland, new zealand
Grant Reid's Location
Auckland, Auckland, New Zealand, New Zealand
About Grant Reid

My greatest strength is stakeholder management and collaboration. I understand that when delivering change, the best outcomes are always preceded by engaging with customers and stakeholders early. I have 20+ years experience in relationship management roles with many of New Zealand’s leading brands, across several different industries.I am a passionate loyalty practitioner, with 12 years experience in the New Zealand loyalty market. I have developed a deep understanding of how coalition, proprietary and Airpoints based loyalty programmes can deliver great outcomes for customers, and the organisations that offer them.I am an advocate of Agile principles, performing a leadership role in the transition to Agile with a significant financial services organisation in New Zealand. With 4 years experience as a Product Owner, I am skilled in leading teams with a focus on high performance and delivery.As a leader I live by my values, and foster a culture with high levels of psychological safety.

Grant Reid's Current Company Details
Mosaic FSI

Mosaic Fsi

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Principal Consultant in Financial Services at Mosaic FSI
auckland, auckland, new zealand
Website:
mbsnz.com
Employees:
31
Grant Reid Work Experience Details
  • Mosaic Fsi
    Principal Consultant
    Mosaic Fsi May 2022 - Present
    New Zealand
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  • Westpac New Zealand Limited
    Senior Product Owner - Loyalty
    Westpac New Zealand Limited Mar 2018 - May 2022
    Auckland, New Zealand
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  • Loyalty New Zealand
    Head Of Client Service
    Loyalty New Zealand Jan 2017 - Feb 2018
    Auckland, New Zealand
    View
  • Loyalty New Zealand
    Business Director
    Loyalty New Zealand Jul 2015 - Dec 2016
    Auckland, New Zealand
    The main focus of this role was managing the BNZ relationship, one of Loyalty's founding shareholders. My responsibility was to ensure BNZ had a successful loyalty programme in Fly Buys, particularly in the retention and acquisition of Credit Card, Home Loan and Insurance customers. I led a cross functional team within Loyalty NZ and worked with numerous stakeholders across the BNZ on a number of leveraged the Fly Buys programme and our data/analytics capabilities Skills that I used and developed while in this role were:- people management and leadership- strategic planing and execution- initiating a developing relationships at more senior levels- opportunity identification and conversion, particularly in the data and analytics space
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  • Loyalty New Zealand
    Key Account Manager - Service
    Loyalty New Zealand Feb 2009 - May 2015
    Relationship management, strategic/business development and commercial/financial performance of the BNZ , Air New Zealand, Mitre 10 and United Travel relationships. Be the Loyalty expert for each client, providing thought leadership on developing technology and trends, adding real value to their association with Loyalty NZ.
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  • New Zealand Post
    Key Account Manager
    New Zealand Post Sep 2004 - Jan 2009
    Retain and grow both revenue and margin within an existing client base consisting of 15 of New Zealand Post’s top 50 bulk mail clients, to the value of $34m per annum – included BNZ, Fairfax Media, APN Publishing, GE Money, The New Zealand Automobile Association, Fisher & Paykel Finance, American Express, Southern Cross Healthcare.
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  • Executive Appointments
    Recruitment Consultant
    Executive Appointments Sep 2003 - Sep 2004
    Executive level recruitment, focusing on Sales Management and GM level appointments.Included new business development.

Grant Reid Education Details

Frequently Asked Questions about Grant Reid

What company does Grant Reid work for?

Grant Reid works for Mosaic Fsi

What is Grant Reid's role at the current company?

Grant Reid's current role is Principal Consultant in Financial Services at Mosaic FSI.

What schools did Grant Reid attend?

Grant Reid attended University Of Waikato, Pukekohe High School.

Who are Grant Reid's colleagues?

Grant Reid's colleagues are Juan Goosen, Eliot Abraham, Paula Kiefer, Mathieu Hemery, Mark Carver, Vikas Vyas, Adrian Radoslav.

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