I'm a chartered accountant who's learned how to change a lightbulb using only my teeth, while standing in a overflowing bath and balancing the toaster on my head. Of course the toaster's fallen in the bath more than once, but I learnt a little each time. Ever since I can remember I wanted to be a pilot or an astronaut, I settled for the next best thing, being an accountant with an astronomical appetite for technology.I find my energy through sharing and connecting ideas to solve hard problems. I have found over and over again that what is difficult or hard to me, is solved through persistent searching, questioning and sharing. Meaningful friendships are built up over time, and especially when it's hard, there is nothing like coming out the other side together. Business is about people and partnering with good people makes it meaningful.My approach is always top down, and working bottom up, ensuring the big ideas connect and deliver real results, supported by detailed analysis & people's experience. If the outcomes you're aiming for are clear, measured and understood, people can get behind you; how you get there will continue to change as you learn along the way. If the team can embrace everyday as an opportunity to learn and improve, we can all strive to do it a little better each time. I believe the use of data and technology requires a very deliberate approach and structure, driven with a business led strategic purpose. When digital prioritisation is guided by a customer experience framework, with well-defined benefits and measures, outcomes achieve the internal momentum you were aiming for.