Grant Syster Email & Phone Number

Allendale, Nj

Functions – Logistics/Operations/Warehouse ManagerProvides Senior Leadership to support the Warehouse, Fleet, and Administrative groups in a highly demanding market servicing customers in the NY/NJ metro area with $240M of annual product distribution. Responsible for strategic planning, budgeting and proactive personnel management in an ever-changing work environment. Directs team in continuous improvements based around performance metrics. Collaborate with fellow Center Managers nation-wide and Corporate leadership to improve efficiencies, promote directives and maximize opportunities.• Recognized as the only Distribution Center to exceed the Initial Quality (IQ) metric - % of units without a customer IQ issue. • Ranked first in customer service among 8 national centers, consistently exceeding 98.0% complete and on time delivery metric for 8 years. • Reduced supply purchasing and vendor costs by 21% through cost analysis. • Led center activity during the closing of the facility and finished with 0 OSHA incidents, 0 Preventable Motor Vehicle Accidents (Fleet) and ended 35% below projected closing costs.

Allendale, Nj

Managed warehouse, fleet and office teams on all operational tasks. Provided coaching of both hourly and management team members’ performance and development. Involved in all aspects of facility operations, including oversight of Environmental and Safety programs. Facilitated continuous improvement activity for the site to increase efficiency and reduce operating costs.• Achieved route optimization by analyzing and adjusting truck routes to lower miles driven, driver hours, fuel consumed and customer lead time. • Decreased warehouse staff 8% and the office staff by 14% while maintaining efficiencies. • Established standard work procedures for the Receiving department, resulting in a 15% decrease in offloading times.

Allendale, Nj

Directed daily center activity with a focus on safety, cost and results-based performance. Developed and established environmental and safety programs in compliance with corporate goals and standards. • Led review of stock placement to implement product relocations which reduced pick times 18%. • Achieved a safety training compliance rate of 100% by administering OSHA and DOT compliance safety programs, including new hire orientation.• Implemented a truck loading safety audit that reduced material damage 11%.

Allendale, Nj

Executed all day to day aspects of running a shift, consisting of 35 union associates and 3 management members. Managed all safety, quality and performance-based activity. • Put into effect a safety program which reduced worker’s comp claims and saved an estimated $450,000 in its final year of activity. • Improved product handling and put away techniques which reduced box damage by 81.6%.• Reduced warehouse damage in dollars by 59%, lessened loading errors by 55% and decreased damage on trucks by 76%.