Grant Franklin Totten Email & Phone Number

United States

Sacramento, California, US

Doha, West Bay, QA

Doha, QA

Doha, QA

Doha, QA

Doha, QA

- IT Strategy & Business Alignment- IT Project Portfolio Management- IT Project Management- IT Service Management

Swanton, Vermont, CA

The Future of Media – Leaders’ Summit is an exclusive gathering and a unique opportunity for media industry top leaders and creators, global technologists, CIOs and ICT professionals to gather, share, inspire, shape, and gain insight from industry experts on critical business and technology issues and their impact on the media industry. 2018 theme - Media.

• Executive responsibility for technology development, IT, Service Delivery & Customer Engagement for an e-Learning & Instructional Design Platform, Services and Consulting company.A key member of the executive strategy.
• Established startup with a five-person team from Ideation/Seed Stage to operational maturity.
• Increased revenues by a factor of six through integration of educational-institution clients and students into the customer-engagement process thereby improving customer-retention and account growth primarily through.
• Defined and implemented "Educational Intelligence" platform providing decision analytics for both the business and academic clients through data integration of Learning Management Systems in-house developed Virtual.
• Developed KPIs, Metrics, and Dashboards for Management, Customer Service, and Academic Services to drive performance and accountability.

Round Rock, Texas, US

• Responsible for IT Management Systems and C-Level Management reporting for professional services firm specializing in strategy and technology implementations for the Telecommunications, Energy, Financial Services, Life.
• ERP SYSTEMS DEVELOPMENT & INTEGRATION - Directly responsible for establishing, integrating and managing all ERP systems supporting Financial tracking and reporting, HR & Payroll, Budgeting and Forecasting.
• ERP SYSTEMS MANAGEMENT - Established and managed a team of business systems and management reporting analysts and developers. Responsible for both functional and technical support. Responsible for directly managing all.
• Key contributor to reduction of monthly-close processes for the Finance Department from 30 days to 4 through optimization of ERP system, improved management and operational reporting capabilities and training and.
• Led project to provide Executive Management, Account and Project Managers with Web-based Project and Financials Reporting, including Financials Statements, Employee Contribution Margins, through the deployment of.
• Established and maintain SQL Server Cluster environments.

- Project Managed Student Management System Development and Implementation.- ICT-Integration into entire school curriculum.- Developed Computer-Training curriculum for K-8.- Installed WAN/LAN across all schools.

New York, New York, US

- Performed systems and data migration for acquisition of American Cyanamid to AHP Systems - Impacting over 1000 users, including Netware users and groups, Lotus Notes user profiles and data, Lexus/Nexus accounts and user data, Exchange Server profiles, mailboxes, and groups.- Provided Network and Desktop support for more than 1000 users.- Performed.

Wellington, Wellington Region, NZ

- Wrote and Maintained PERL and Unix Shell scripts for data-transforms for automating data migration from multiple data sources, including Mainframes, into Informix for report writers.- Unix Administrator- Informix Report Writing- Developed and Maintained Mainframe JCL scripts and batches

West Hartford, CT, US

- Maintained users in VAX and Unix accounts- Provided technical support for students on VAX, PCs, Macs, and Unix.

Executive Master Of Business Administration, Strategy And Innovation

Postgraduate Diploma (Masters Level), Strategy And Innovation

Bachelors Of Science In Engineering - Honors, Acoustical Engineering

Education record