• Working in a design ops role establishing team norms, processes, and strategy by leading retros, identifying areas of opportunity for improvement, and facilitating solutions to improve operations of the team• Scrum mastered for transitioning embedded siloed UX designers into a runway team with one team backlog. Leading and facilitating sprint planning, sprint review, sprint demo, daily standup, backlog grooming, and sprint retrospective sessions• Worked with portfolio leadership to… Show more • Working in a design ops role establishing team norms, processes, and strategy by leading retros, identifying areas of opportunity for improvement, and facilitating solutions to improve operations of the team• Scrum mastered for transitioning embedded siloed UX designers into a runway team with one team backlog. Leading and facilitating sprint planning, sprint review, sprint demo, daily standup, backlog grooming, and sprint retrospective sessions• Worked with portfolio leadership to improve UX and product strategy within iUW product• Senior member of UX team on SAFe agile project, assisting in the maintenance of our team’s backlog, creating stories, stepping in to run team retrospectives, and facilitating meetings between delivery and runway teams on agile train• UX community of practice participant helping unite and promote UX practices across Liberty Show less

* Assisted in creating of moderator guides and conducting usability studies * Lead on wireframes and communication to train members on interactions and flows * Certified for SAFe Agil * Conducted research of iRise use and needs among Liberty employees while finding a replacement tool in myBalsamiq to assist the transformation to agile

* Facilitated meetings with Product Owners to gather and translate business requirements into functional requirements * Created mockups and clickable prototypes of screens meeting SME specifications * Worked with third party vendor on system requirements and ACORD mappings for automated PDF to claims input

• Work with cross-functional teams in an Agile environment• Translate business requirements into functional requirements • Consult with the business subject matter experts to ensure requirements meet expectations• Provide support to the development team for functional requirement issues• Maintain and enhance existing applications to accommodate changes in business processes • Meet client needs in a multi-task environment with short deadlines and changing requirements

Management Information Systems Major - College of BusinessAwarded 2010 Outstanding Intern of the Year - College of BusinessEarned Student Excellence Scholarship and Reuling Scholarship

Updated and ran automated testing scripts for two systems. Identified and implemented process improvements resulting in improved efficiency and reduced waste.Assisted with developing requirements, documenting errors and test results, and maintaining integrity of the system as new code was implemented Created test cases and test data for projects (integration, acceptance, regression)Exceptional performance resulted in summer internship … Show more Updated and ran automated testing scripts for two systems. Identified and implemented process improvements resulting in improved efficiency and reduced waste.Assisted with developing requirements, documenting errors and test results, and maintaining integrity of the system as new code was implemented Created test cases and test data for projects (integration, acceptance, regression)Exceptional performance resulted in summer internship extended through fall semester Show less