- Coordinate development efforts for subscription service with 50,000+ customers- Develop new features, optimize elements, and maintain existing portions of a code base consisting of PHP, MySQL, Javascript, and Python code bases- Contribute to and review business decisions regarding our brand- Coordinate external server vendor, and maintain Cloud servers for various parts of the project- Troubleshooting application issues and delivering root-cause analysis- Optimizing MySQL database implementations, including query writing and index creation.- Delivering business reports utilizing complex analytic procedures.- Working with Red Hat Linux and Windows Server 2008 R2, the LAMP stack, AD, PHP and jQuery in multiple facets of the day to day job- Diagnosing Coding Issues and Bottlenecks using third party and custom developed performance monitoring applications.

- Coordinating with external hosting company to manage and maintain 20+ servers across three 15,000+ customer supporting brands.- Implementing and maintaining Active Directory for centralized security in a multi-OS environment- Designing and delivering a custom workflow application and server monitoring solution, custom email click-bounce-open tracking software, and adding application features to our brands- Managing all internal software and hardware assets, license acquisition, and third party software audits.- Troubleshooting application issues and delivering root-cause analysis- Optimizing MySQL database implementations, including query writing and index creation.- Delivering business reports utilizing complex analytic procedures.- Working with Red Hat Linux and Windows Server 2008 R2, the LAMP stack, AD, PHP and jQuery in multiple facets of the day to day job- Diagnosing Coding Issues and Bottlenecks using third party and custom developed performance monitoring applications.

- Technical support of cable, internet, and digital phone products- Assisted with Tier 2 support investigations- Headed multiple service projects- Instructed customers on use of products and services- Support via telephone, face to face, and email

- Scheduled clinical sessions- Gathered demographic data of clients- Updated client database- Opened new clinic paper files- File room experience updating and organizing clinical files- Updated HR benefit information in employee files

- Computer installation and maintenance- Administrating program updates to 300+ systems- Programming software upgrade scripts- Writing documentation for procedures and program usage- Setup equipment for technical training- Bug tested various software updates- Technical support via phone (helpline) and face to face;

- Organized and shipped educational product- Coordinated mass mailings; Answered phone- Typed reports; - Learned and wrote instructions for volunteer coordination software; - Aided in updating financial information and sending tax receipts; - Miscellaneous technical support