V.P. Of Customer Experience
CurrentWhere technology, internal and external customer service meet is where you will find my area of expertise. I innovate solutions to develop and maintain business, IT and personnel systems to service, sell to and maintain customer relationships with over 4,000 residential and commercial lawn and landscape maintenance customers. I view each of those 4,000 customers as individual partners and projects that require a personal touch from the customer perspective and lean efficiency from a business perspective. Using unique IT, business, and personnel systems, I work to provide great value and personal service to individual home and business owners on a large scale in suburban Kansas City.