Deborah Mcloughlin Email & Phone Number

Tandem systems programmer, who's main functions have included installation, configuration, testing and maintainance of both software (OS) and hardware for the Tandem platform, and even some middleware; all of these upgrades having gone through a strict Change Management process. Provided 3rd level support for 24x7x365 EFT data centers, where 99.999% availability was expected and achieved. Additionally, I was a member of a team involved in DR/BCP, who were able to cut test downtime from over 10 hours down to 2, and, were on the cusp of becoming disaster avoidant. Documented departmental procedures, and later incorporated them into corporate plan, as part of the SOP.Member of a team responsible for creating a 24x7x365 help desk to service EFT clients. Supervisor of that area, responsible for hiring, terminating, training, scheduling, writing performance plans and appraisals, and creating and documenting departmental procedures. Successfully led several legacy software and hardware migration efforts, requiring cooperation, analysis and testing, across varied corporate departments, that also had to adhere to a precise Change Management policy.Specialties: Software installation and upgrade.Tandem hardware configuration.Creating and documenting procedures.Testing/QA'ing software.

Listed skills include Disaster Recovery, Databases, Data Center, Operating Systems, and 24 others.

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  Seton Hall University