- Oversee the selection and training of qualified IT personnel to ensure an efficient unit- Direct technological operations by studying organizational practices and goals- Ensure compliance with all internal organization standards as a step towards sustained quality of service- Monitor IT infrastructure- Establish policies and procedures for achieving operational objectives- Carry out infrastructure maintenance activities- Set up networking and telecommunications systems

- Manage project execution to ensure adherence to budget, schedule, and scope- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing- Monitor or track project milestones and deliverables- Submit project deliverables, ensuring adherence to quality standards- Prepare project status reports by collecting, analyzing, and summarizing information and trends