Graydon Clarke Email & Phone Number

Vancouver, Canada Area

Responsible for executing software implementation projects for public sector organizations. Often these projects are conducted independently or with a small team. During the project cycle, multiple hats such as requirements gatherer, trainer, designer, and developer, are often worn at the same time, evidencing excellent communication, problem solving and analytical thinking skills.

Vancouver, Canada Area

Became the sole technical writer in the company, handling all of its documentation. This meant taking on the additional tasks of creating back-end documentation, new end-user manuals, as well as a new set of help videos for some products. Taking on these new tasks highlighted an ability to work independently while under the pressure of completing multiple projects under multiple deadlines.

Vancouver, Canada Area

Primarily wrote release notes and end-user documentation for a public sector record management system. Additional tasks included revising and updating existing documents, creating sketches and diagrams, and documenting workflows. Working on these tasks created a strong bedrock of communication skills, both oral and written, due to the necessity of translating the language of developers into something that was clear and legible to the end-user.

Vancouver, Canada Area

Wrote documentation for a customer knowledge base, as well as context sensitive documentation for cloud based network management software. Strong editing skills acquired by working within a comprehensive review process that included development managers, developers, and quality assurance.

Abbotsford, British Columbia

Demonstrated strategic thinking by organizing an editorial calendar for a social media program. Developed efficient research skills by sorting out relevant content for the social media program.

Bachelor Of Arts - Ba, Communications Technologies/Technicians And Support Services, 3.6

Developed strong critical thinking, planning, and writing skills throughout the degree, as shown through the creation of various research.

Data Modeling/Warehousing And Database Administration

Taking ongoing courses at BCIT to improve my technical knowledge of the software I encounter on a day-to-day basis.