Senior Director, Customer Success
Current
Jan 2024 - Present
AeroLeads people directory · profile
Joanna Gray Email & Phone Number
Senior Director, Global Services at Zuora
at
Zuora
2 work emails found
@zuora.com
5 phones found area 510, 650, and 800
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Global Services at Zuora
Location
San Francisco Bay Area, United States
Who is Joanna Gray? Overview
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Quick answer
Joanna Gray is listed as Senior Director, Global Services at Zuora at Zuora, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at zuora.com, phone signal with area code 510, 650, 800, and a matched LinkedIn profile for Joanna Gray.
Joanna Gray previously worked as Senior Director, Customer Success at Zuora and Senior Director, Global Services at Zuora. Joanna Gray holds Bachelor Of Engineering (Beng), Electrical And Electronics Engineering from De Montfort University.
Company email context
Email format at Zuora
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{first}.{last}@zuora.com
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AeroLeads found 2 current-domain work email signals for Joanna Gray. Compare company email patterns before reaching out.
Profile bio
About Joanna Gray
Joanna Gray is a Senior Director, Global Services at Zuora at Zuora. They possess expertise in telecommunications, pre sales, requirements analysis, product management, solution architecture and 43 more skills. Colleagues describe them as "I worked with Joanna on a 3 month implementation and she was critical to the success of the project. She is very detail oriented and made herself available at every turn. Through every challenge, Joanna was there to make a difficult process easy. Her fantastic and energetic attitude was refreshing to our team."
Listed skills include Telecommunications, Pre Sales, Requirements Analysis, Product Management, and 44 others.
Current workplace
Joanna Gray's current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles
Joanna Gray work experience
A career timeline built from the work history available for this profile.
Senior Director, Global Services
May 2021 - Jan 2024
Director Global Services
Nov 2019 - May 2021
Senior Manager Global Services
Nov 2018 - Oct 2019
Regional Manager Solution Architecture
Managing a team of west coast architects to ensure projects are allocated in time and architects have senior design oversight.
Jan 2017 - Oct 2018
Senior Solutions Architect
May 2016 - Jan 2017
Solution Architect
Gathering requirements and designing quote to cash and CPQ solutions that help customers integrate the Zuora products into their software ecosystem.
Jun 2014 - May 2016
Senior Business Analyst
After NetCracker acquired Convergys Information Management, I was moved in to a role as a customer facing Business Analyst in the Solution Architecture group. I respond to RFPs and write use cases and requirements for customer solutions that are passed to the development group for implementation. I continue to act as Product Manager in additional to supporting the legacy Convergys Product Catalog solution for existing clients.
May 2012 - Jun 2014
Product Manager
Convergys
I started by taking over the product management of the product catalog solution and over time took over several different products from the Convergys portfolio including partner products. I dealt with existing customers and spoke to them about what they were looking for in our products and provided overview and in depth presentations and demos to prospective customers and discussed roadmap items.
Apr 2010 - May 2012
Solutions Consultant
Convergys
After Convergys took over Ceon my job title changed but little else. I still work on configuring the Product Control Manager application for demos and working with existing and new customers to advise them how is best to configure the application for their environment.
Oct 2008 - Sep 2010
Senior Solutions Manager
I am technical pre-sales support, within EMEA, performing demos and presentations to help prospective customers understand the solution. I also carry our training and post sales support once contracts are signed.
Jan 2008 - Oct 2008
Senior Service Delivery Manager
After Morgan Stanley sold off Morgan Stanley, we became Goldfish but the job didn't change.
Jun 2007 - Dec 2007
Senior Service Delivery Manager
I started as a Business Analyst, supporting applications within the credit card call center. I was promoted to manage the support team.
Mar 2004 - Jun 2007
Test Manager
I initially was on secondment from Nortel and then moved to work for them. I started as a Test Engineer, then Senior Test Engineer and finally I was promoted to manage the test team.
Apr 1999 - Feb 2004
Graduate Support Engineer
This was my first job after graduating. I tested an application on behalf of British Telecom. I went on secondment to Ceon Corporation in San Francisco from September 1998 to December 1998.
Sep 1997 - Apr 1999
2 education records
Joanna Gray education
Bachelor Of Engineering (Beng), Electrical And Electronics Engineering
De Montfort University
Btec Electrical And Electronic Engineering
Norfolk College Of Arts And Technology
FAQ
Frequently asked questions about Joanna Gray
Quick answers generated from the profile data available on this page.
What company does Joanna Gray work for?
Joanna Gray works for Zuora.
What is Joanna Gray's role at Zuora?
Joanna Gray is listed as Senior Director, Global Services at Zuora at Zuora.
What is Joanna Gray's email address?
AeroLeads has found 2 work email signals at @zuora.com for Joanna Gray at Zuora.
What is Joanna Gray's phone number?
AeroLeads has found 5 phone signal(s) with area code 510, 650, 800 for Joanna Gray at Zuora.
Where is Joanna Gray based?
Joanna Gray is based in San Francisco Bay Area, United States while working with Zuora.
What companies has Joanna Gray worked for?
Joanna Gray has worked for Zuora, Netcracker, Convergys, Ceon Corporation, and Goldfish.
How can I contact Joanna Gray?
You can use AeroLeads to view verified contact signals for Joanna Gray at Zuora, including work email, phone, and LinkedIn data when available.
What schools did Joanna Gray attend?
Joanna Gray holds Bachelor Of Engineering (Beng), Electrical And Electronics Engineering from De Montfort University.
What skills is Joanna Gray known for?
Joanna Gray is listed with skills including Telecommunications, Pre Sales, Requirements Analysis, Product Management, Solution Architecture, Integration, Software Project Management, and Service Delivery.
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