- Provide superior sales and service in liquor orders, cater to special requests, and provide security to aid in loss prevention- Answer 30+ calls per shift while managing sales floor and Point of Sale- Train new associates on functionality of POS software- Address customer concerns to ensure a positive customer experience- Monitor and verify closing cash controls each business day and update management on daily revenue totals

- Contributed to a team project focused on migrating Oracle databases to Azure PostgreSQL, ensuring a smooth and efficient transition.- Developed and implemented scripts and procedures that reduced database migration time by 35%, significantly enhancing operational efficiency.- Proactively self-studied Oracle GoldenGate to enable seamless replication within Azure PostgreSQL environments.- Collaborated closely with SQL Server DBAs to diagnose and resolve performance issues, learning directly from their expertise to improve overall system stability.

- Managing user access with applications such as SailPoint, Role Provisioner, PowerGui, Active Role System and Oracle.- Troubleshoot user access problems through the ServiceNow ticketing System.- Communicate technical issues and resolutions to clients, coworkers, and leadership.

- Collaborated with a team to achieve daily operational goals, consistently meeting or exceeding performance targets.- Prepared trucks for delivery using efficient time management.- Upheld rigorous safety standards, contributing to zero safety incidents over six months.