Grayson Moss Email & Phone Number

We Are A Remote-First Company, Us

Nashville, Tennessee, Us

Responsible for the strategic development and execution of cross-channel marketing campaigns collaborating with key stakeholders from Marketing, Ecommerce, and Customer Service teams. Focused on creating impactful one-to-one experiences to accelerate customer engagement across email, SMS, social and other marketing channels. Direct supervision of the Email & SMS marketing team for all business concepts including Journeys, Journeys Kidz and Journeys CA responsible for the planning, performance insights, and execution of the communication strategy. Expert at becoming intimately familiar with seasonal products, purchase behavior, and customer segments in order to create in-depth, personalized journeys tailored specifically to each individual customer experience.

Nashville, Tennessee, Us

Responsible for executing day-to-day building, testing, and deployment of email/SMS marketing campaigns and automations within ESP. Managed execution of monthly email calendars and subject lines ensuring that email deliverables were complete, on-time, and executed with a high degree of accuracy and effectiveness for all Journeys business units. Additional responsibilities included measure, analyze and present campaign performance, click behavior, test results, and other learnings to inform decision-making across the team. Collaborated with internal teams including product, creative, and marketing while maintaining daily operations with ESP team.

Nashville, Tennessee, Us

Managed the email process workflow, partnering closely with cross functional teams (including but not limited to digital commerce, creative, and product team) to ensure on-time asset delivery and email approval. Oversaw day-to-day operations for Email within Journeys, Journeys Kidz, and Journeys Canada email programs. Worked closely with ESP and internal cross functional teams to plan and launch daily emails. Managed the relationship between Journeys and the CRM agency, serving as liaison and subject matter expert. Analyzed Journeys’ customer data successfully identifying opportunities for future marketing campaigns. Utilized Journeys customer data to maximize customer lifetime value, conversion, retention, and churn. Managed all project communications, translated business needs into a project plan and requirements for new campaigns, campaign updates, and customer data dashboards. Negotiated and managed project costs and contracts; Ensured deadlines were met and expectations were managed.

Milwaukee, Wi, Us

Provided full life-cycle recruitment services including sourcing candidates, screening, and interviewing, as well as negotiating and closing applicants within defined discipline, earning the company $1.1 million in 2016 revenue. Worked closely with hiring and account managers to define competencies for specific roles while gaining an in-depth understanding of the client’s unique technical environment, desired soft skills, and overall team makeup. Delivered prompt follow-through and consistent communication in establishing and maintaining solid working relationships with candidates and hiring managers, resulting in higher win-rates for the company. Optimized candidates for client selection; Edited and reformatted resumes as necessary, adding relevant keywords to increase candidate match with client positions, and coached candidates on improved resume verbiage. Recorded all candidate activity through Experis’ proprietary applicant tracking system. Effectively placed technical consultants in positions including, but not limited to, Programmer Analysts, DBAs, System Administrators, Business Analysts, Web Developers, Systems Analysts, Cyber Security, Network Administrators, Network Engineers, Project Managers, Quality Assurance/Testers, and Help Desk personnel

Houston, Tx, Us

Complete store operational requirements; Hold profit and loss accountability; Manage all aspects of day to day sales performance up to $500,000 in annual sales; Motivate staff to achieve performance goals. Direct visual merchandising of Francesca's brand through store displays, social media, and styling clients. Manage staff including: recruiting, selecting, training, developing, scheduling and supervising associates. Establish customer relations, maximizing service satisfaction and generating repeat and referral business.

Satellite Beach, Florida, Us

Costume designed 30 shows for live theater including: "Chicago", "Bye Bye Birdie", and "Miracle on 34th Street". Executed styling and garment construction; Created custom-fitting wardrobe for more than 950 costumes. Collaborated with other production team departments to develop and execute the director's visions. Provided a thorough budget based on costume design and a detailed costume plot for each character

Orlando, Florida, Us

Managed the Costume Shop: personnel, equipment, supplies, inventory, and local costume rental, etc. Established and maintained expense budgets; Contracted and supervised designers; Hired personnel. Oversaw all costume, wig and makeup activities at the theatre for all rehearsals and performances. Trained personnel in pattern developing, draping, drafting, textiles and the application of fashion history. Developed the costume rental department from a non-profitable state to one earning $10,000 my final year