Information Technology Security Specialist
Current• Information Security Specialist, October 2023- Present • Techtech is on site and Siemens, responsible for all security badges, individual access to networks, systems and facilities. • Responsible for the creation, troubleshooting and all incident tickets related to access and security, including the creation of badges and individual access points.• Work daily with Sipass and Prime (encryption software) along with Citrix. Trouble tickets are tracked in ServiceNow/ FutureNow. • Involved with QA testing during the migration from ServiceNow to FutureNow.