Licensed Insurance Agent specializing in multi state, complex high value insurance portfolios working closely with family offices to cater to our clients unique needs while providing white glove service to all.

GrayKo, LLC is a Growth Consulting Firm providing services to drive business development through various vehicles, in various sectors, with interests both Foreign and Domestic. With a current focus of consulting in International Business, Finance, Manufacturing & Supply Chain logistics.Local Business. Global Connections.

Texas CannaBest® is a member owned and operated company specializing in the acquisition and distribution of Industrial Hemp Products and Raw materials. Including but not limited to: Flower, Isolate, Distillate, and Retail Ready goods. #hemp #thefutureisgreen #txcannabest #CBD #CBG #CBN #CBC

Inbound Sales to existing and new clientele. Specializing in growing revenue through upgrading/upselling existing and new customers. Selling: Cable, Internet, Voice, and mobile phone services. Taking a consultative sales approach to allow for the best end result for our clients and company. Grew and developed existing and new business to $70K Monthly Recurring Revenue over the quarter.

I helped our policy holders to recover from the unexpected.Customer Self Service Pilot Participant- A part of (4) teams in the Dallas hub that are helping to find new and improved ways to address the online claim experience one policy holder at a time on every phone call.

I worked to retain customers, provided in the moment training and support for customer service and sales representatives as well as assisting State Farm agents. Lastly, I am am a subject matter expert in Property and Casualty knowledge as well as State Farm systems/troubleshooting the systems. On The Ground Committee- Working to bridge the gap between the customer facing departments and implementing needed changes.Support Services Book clubDedicated Skype Pal Pilot participant- I worked to implement a pilot program to our CCC Sales and Service representatives working in a virtual environment providing in the moment support for all of our hubs in the U.S.A.

My responsibilities included determining the winning debater or speaker based on each individual event as well as helping to ensure that my ballots are helpful to each individual based on their strengths/ weaknesses displayed in each round. This allows for better coach-ability and the opportunity for each individual to improve with time and practice.Judge for the first ever National Congressional Debate that took place in the Texas State Capital, Austin, TX. (UIL)

I worked to promote a positive environment. My responsibilities included: stocking shelves in various departments, receiving shipments and unloading of 18-wheelers, making sure that each department was running smoothly every day and helping to bridge the gap when problems arose. I also had to create and analyze daily revenue reports to compare them with the store's monthly and quarterly goals. Lastly, I dealt with scheduling, closing the store and the gas station.

My responsibilities included but were not limited to: Training new employees, creating contests to help raise camaraderie and improve job related skills, ensuring that the front end(the Point of Sale side of store) was clean and efficient, replacing POS units as necessary and dealing with other technical issues, keeping employees Items Per Minute up to a certain standard, resolving customer complaints and issues, coaching employees on customer service and related activities and other duties as they appeared.

I maintained a high level of customer service, high scan ratio(Items Per Minute) while maintaining necessary bagging standards, I kept a clean work station, Made sure that my till was not over or under, stocked tobacco items at the register, stocked sodas near the register, general front end cleaning responsibilities, among others as necessary.

I gathered baskets in the parking lot rain or shine, bagged groceries efficiently, help the store maintenance staff as necessary with cleaning the restrooms, sweeping the foyer, sweeping the parking lot, taking out trash from various store areas, occasionally being loaned out to help in other departments.

I helped the Director of Admission with organizing files and creating a new file system, the creation of Excel documents, organizing admission packets, organizing the profiles of applicants, and any other task that needed completion.