• Lead team of software engineers across different initiatives: automated outage intake, on-call alertingsystem, full-stack dashboard to visualize application metrics; drastically improving outage resolution times• Deployed Kubernetes / AKS clusters using Terraform for SRE tooling (Python/Node/Go), implement ArgoCDGitOps, custom Helm charts, and Kustomize. Utilizing Prometheus and Grafana for observability• Architect CI/CD pipeline flows using Azure Pipelines for critical services, establishing new team workflows• Serve as SME during outage and root cause analysis calls, collaborating with cross-functional teams• Conduct technical interviews, onboard new hires, and provide mentorship on cloud, networkingfundamentals, and industry trends• Host weekly review / approval call, generating user stories for team, ensuring operational enhancements are integrated into the roadmap by application owners to increase uptime and availability across company

• Architected and executed migrations from on-prem to Azure, understanding system requirements, budget constraints, and working around technical obstacles unique to each application• Wrote and standardized infrastructure and application pipelines using Terraform and Azure Pipelines for all deployment environments, with automated code checking, building, and approval gates• Re-wrote and containerized legacy codebases (e.g. Java, ColdFusion, Python) with modern industry languages while either maintaining or redesigning UX per requirements• Awarded High Performer each year by leadership

• Launched a company used by over 200,000 people addressing the challenges posed by the global computer chip shortage, focusing on alerting consumers to gaming hardware restocks• Scanned 500 retailer URLs concurrently using Celery multi-threading, caching data through Redis and SQL• Built full-stack service with Node.js / React / Python to distribute low-latency restock notifications to thousands of users and provide distinguished UX for notification enrollment• Reinforced API resilience through load balancing and replica sets, application firewalls, and caching policies• Engineered a cloud-hosted Kubernetes cluster backbone for all application infrastructure

• Assisted in migrating the entire production workload from RKE to AWS EKS• Transformed over 100 manual Azure/AWS resources into Infrastructure-as-Code using Terraform• Dockerized and migrated on-premise applications to Kubernetes across clusters• Engineered a Python telemetry application, transmitting 120+ million vital metrics to Datadog• Conducted cloud environment audits, enhancing RBAC for AWS resources, fortifying network security, and integrating AWS Secrets Manager with applications• Developed and implemented threshold-based alerts in Datadog, Zabbix, and Kibana

• Oversaw Workspace ONE implementations for federal and corporate customers• Integrated identity providers like ADFS/Okta, enabling mobile/desktop Single Sign-On (SSO) for customers• Provided training in Mobile Device Management practices, educating customers on integration methods• Supported implementation activities, covering design, configuration, testing, and issue resolution• Monitored progress against schedule; built in and executed contingency plans as necessary

• Improved live stream quality assurance and increased simultaneous monitoring count by twelvefold by implementing strategic monitoring tools and building a Django-powered platform• Constructed customer service portal to synchronize large volumes of tickets between JIRA instances• Migrated and re-engineered team chat bot from HipChat message system to Slack, serving to alert team members of server outages, maintenance, and the current on-call personnel

• Developed a wireframing tool to end dependence upon third party software for new tools & applications• Assessed data regarding customers and on-field workers and generated reports on Splunk to investigate correlations and reveal overlooked relationships for future improvement• Optimized a Node.js application serving as an online portal for storing voicemails and contact information

• Decommissioned old existing Citrix farm and deployed new Citrix servers for international developers• Composed SharePoint sites for a variety of teams, serving as a place for team discussions, event scheduling, client management, project management, and documentation

• Reduced radio streaming annual costs by $2,000 while simultaneously doubling stream quality through the introduction of server virtualization to the team• Integrated electronic workflow management for editors and writers of the newspaper to alleviate time spent on organizational proceedings• Programmed the weekly newspaper e-mail distribution process and increased e-mail subscribers by 20% over 3 months

Adventure Lobbies was a free server provisioning platform for Minecraft, requiring zero technical prowess from end users. Anyone could visit the website, choose the sort of community-created content they would like to play in Minecraft (think campaigns or story lines, like a movie, but created within the game), and the service would spin up a server and IP address for the user and their friends to connect to in their game client.• Wrote a Java-based plugin for Minecraft Multiplayer that watched a MySQL database for new server requests, and available servers would pull requests from the queue and provision the desired content for the user — once server was ready, IP address would be shared with end user• First service of its kind, with many inspired services that followed. Uncharted territory meant challenging the technical limitations of Minecraft's multiplayer API and sometimes re-creating singleplayer functionality into multiplayer myself• Developed a full-stack website using a PHP backend and jQuery frontend, blending together open source discussion software such as Vanilla Forums with the service's core features to create a well-rounded community experience and drive up retention• Received hundreds of thousands of active users over two years, self-sustained with an optional subscription-model and partnerships with content creators and VPS hosts

Lockerz was a website where by doing small tasks such as logging into their platform, watching sponsored content, or answering questions, users could earn redeemable points. These points would only be redeemable once or twice a month, when a section of their site called the "Points Place" would randomly open with high-ticket items that had limited stock, ranging from $5 PayPal gift cards to $3,000 Macbook Pro's. Lockerz generated a huge following at the time.• Wrote a cross-browser toolbar with a web-based widget that would play an alarm sound and provide a link to Lockerz whenever the "Points Place" would open, used by 50,000+ people• Created a simulated "Points Place" website where users could actually practice the process of redeeming their points so that they were best prepared for when the site actually opens• Regularly provided Lockerz development team with vulnerability insights to prevent their website from being exploited by botters with auto-fill software, blocking tens of thousands of botters• Through Google Ads profits and partnerships, the operating costs were only around $100/yr, with thousands of dollars in revenue