Grayson Dodson Email & Phone Number
Who is Grayson Dodson? Overview
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Grayson Dodson is listed as IT/AV Coordinator at Glenaire with a passion for technology, project management, and problem solving. at Glenaire, a company with 25 employees, based in Bunn, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Grayson Dodson.
Grayson Dodson previously worked as Information Technology & Audio Visual Coordinator at Glenaire and Founder at Cipherg. Grayson Dodson holds Bachelor Of Science In Computer Information Systems, Computer Information Systems & Data Analytics from Walker College Of Business At Appalachian State University.
Email format at Glenaire
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About Grayson Dodson
IT Coordinator with a passion for project management, vendor collaboration, and helping others. I strive to bridge the gap between technology and resident care by ensuring smooth operations and innovative solutions across all levels of of the organization. I believe technology should empower—not overwhelm—both staff and residents. I enjoy making complex systems approachable and effective.From troubleshooting daily tech challenges to launching large-scale projects, I’m dedicated to creating an environment where technology enhances workflows and improves the quality of care. Building strong partnerships with vendors and working alongside staff keeps my role dynamic. I take pride in knowing that my work helps both residents and caregivers thrive.
Listed skills include Network Administration, Technical Support, Challenge Driven, Cloud Computing, and 31 others.
Grayson Dodson's current company
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Grayson Dodson work experience
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Founder
Current
It Analyst | U.S. Steel Contract
- Proactively identified and resolved potential issues prior to escalation, reducing the overall number of support requests and increasing end user satisfaction.
- Collaborated with various departments to resolve complex technology issues and ensure seamless end user experience.
- Conducted regular reviews of information articles and made updates as necessary to ensure that content was up-to-date and relevant to end users.
- Assisted end users with a variety of technology issues, including networking, hardware, software, and Cisco phone issues, providing prompt and effective solutions.
- Logged each customer call using ServiceNow to ensure accurate tracking and resolution of all issues reported by end users.
- Provided excellent customer service and ensured that end users were informed and satisfied throughout the support process.
It Support Specialist
- Planned and managed projects related to network infrastructure and IT services, including resource allocation, timelines, and budgeting.
- Monitored network traffic to ensure optimal performance and troubleshoot issues as needed.
- Maintained and supported the security camera system, ensuring its functionality and resolving any issues that arose.
- Assisted end users with a variety of hardware and software problems, including troubleshooting, repair, and replacement of equipment as needed.
- Maintained and configured Cisco networking equipment, ensuring its performance and availability for end users.
- Upgraded company-wide computer systems from Windows 10 to Windows 11, including planning, testing, and executing the transition with minimal disruption to end users.
Ski Technician
- Selected and tuned skis/snowboards for customers based on their specific needs and experience resulting in an enjoyable experience.
- Maintained inventory of over 300 sets of skis ensuring their safety and reliability.
- Fielded questions from customers regarding ski conditions allowing customers to better prepare for their trip.
Colleagues at Glenaire
Other employees you can reach at glenaire.org. View company contacts for 25 employees →
Carolyn Rice
Colleague at GlenaireAngier, North Carolina, United States, United States
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Tia Ferrara
Colleague at GlenaireRaleigh, North Carolina, United States, United States
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Elaine P.
Colleague at GlenaireSanford, North Carolina, United States, United States
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Melissa Wyum
Colleague at GlenaireRaleigh-Durham-Chapel Hill Area, United States
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Mbuku Kapini
Colleague at GlenaireRaleigh, North Carolina, United States, United States
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JH
Jason Hayes
Colleague at GlenaireCary, North Carolina, United States, United States
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Carolyn Villalta
Colleague at GlenaireCary, North Carolina, United States, United States
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RJ
Rebecca Jean Baptiste
Colleague at GlenaireRaleigh, North Carolina, United States, United States
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PJ
Priscilla Jones
Colleague at GlenaireRaleigh, North Carolina, United States, United States
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Fika Luwawu
Colleague at GlenaireRaleigh, North Carolina, United States, United States
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Grayson Dodson education
Bachelor Of Science In Computer Information Systems, Computer Information Systems & Data Analytics
Associate Of Science - As, Networking, System Admin, Cybersecurity
Frequently asked questions about Grayson Dodson
Quick answers generated from the profile data available on this page.
What company does Grayson Dodson work for?
Grayson Dodson works for Glenaire.
What is Grayson Dodson's role at Glenaire?
Grayson Dodson is listed as IT/AV Coordinator at Glenaire with a passion for technology, project management, and problem solving. at Glenaire.
Where is Grayson Dodson based?
Grayson Dodson is based in Bunn, North Carolina, United States while working with Glenaire.
What companies has Grayson Dodson worked for?
Grayson Dodson has worked for Glenaire, Cipherg, Pomeroy, La-Z-Boy Incorporated, and Beech Mountain Resort, Inc..
Who are Grayson Dodson's colleagues at Glenaire?
Grayson Dodson's colleagues at Glenaire include Carolyn Rice, Tia Ferrara, Elaine P., Melissa Wyum, and Mbuku Kapini.
How can I contact Grayson Dodson?
You can use AeroLeads to view verified contact signals for Grayson Dodson at Glenaire, including work email, phone, and LinkedIn data when available.
What schools did Grayson Dodson attend?
Grayson Dodson holds Bachelor Of Science In Computer Information Systems, Computer Information Systems & Data Analytics from Walker College Of Business At Appalachian State University.
What skills is Grayson Dodson known for?
Grayson Dodson is listed with skills including Network Administration, Technical Support, Challenge Driven, Cloud Computing, Network Security, System Administration, Software Implementation, and Mobile Devices.
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