Grayson Ildephonce Email & Phone Number

Dar Es Salaam, Tanzania

Creating and implementing the trade marketing strategy Building relationships with key suppliers, identifying new revenue opportunities Developing commercial toolboxes, including sell-in materials for the sales teams, and in-store (POS) materials for the retailersManaging the trade spend and allocating the Advertising & Promotion (A&P) budget across all channels/customersSegmenting the customer base and working closely with P&Ls to optimise channel strategies and maximise ROIImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussions

Dar Es Salaam, Tanzania

Acquisition of new clientsLead conversion from numerous marketing channelsCreating a short- and long-term sales plan with the intention of achieving the given objectivesConsistently meet revenue goals in accordance with team/organizational goalsActively looking for possibilities to upsell and cross-sell to existing customersObtaining referrals from the current clientele to widen the sales pipelineManagement of customer relationshipsRecognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customersManagement of key accountsDevelopment of new accountsReporting and operationsOverseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Dar Es Salaam, Tanzania

Driving volumesSelling cases and spirits to wholesaler and directly to outlets within my territory.Working on the sales drivers ie Distribution, Visibility, Quality, Price, Persuasion and Promotions.Handling customer enquiries within my territorySupervising Sales teamsending daily sales report to HQ.

Dar Es Salaam, Tanzania

Assessing a patients needs and then recommending a suitable and appropriate method of treatment.Providing counselling to clients.Dealing with patients struggling with anxiety, depression, emotional problems and addictions.Working in accordance with policies and procedures which govern confidentiality and data protection.Providing a consultation service to other colleagues and healthcare professionals.Using research skills and collected data for audit, policy and service development.