• Maintain practices and protocols to foster a culture of service excellence at FCSS• Provide support and assistance to FCSS staff to support effective client and customer flow, administrative process and protocols and support to ensure an optimal client/customer experience• Input attendance, billing and demographic data and required information as part of maintaining client files aligned with FCSS Unit protocols and FCSS policies for records… Show more • Maintain practices and protocols to foster a culture of service excellence at FCSS• Provide support and assistance to FCSS staff to support effective client and customer flow, administrative process and protocols and support to ensure an optimal client/customer experience• Input attendance, billing and demographic data and required information as part of maintaining client files aligned with FCSS Unit protocols and FCSS policies for records management.• Provide support to the Coordinator, Connections Team and the Manager, Operations in support of the mission, vision and values of the organization to meet the high standards of customer service.• Respond to alarm system during critical events, notifying personnel, alarm company and emergency services, as directed• Preparing daily payments and reports• Maintain skills for management of telephone, computer, data management programs, fax, email and all other equipment requirements for the effective operations of the role Show less

• Printed (AutoCAD 2013), PDF, compiled transmittal and issued technical drawings to relevant suppliers and site for construction • Maintained up to date files, drawing registers, documents and booking vendor drawings • Populated transmittal on drawing legend and file • Prepared purchase orders and assisted with quality control documents • Arranged end of project data books

• Established a document control plan which included processes, procedures, workflows, and a compliant documentation management system• Rendered and executed Internal Quality Audits• Adhere to and enforced established document control procedures• Developed and maintained correspondence register on the projects, issued reports and expedited responses within contractual time periods• Controlled master document lists relevant to different projects• Under… Show more • Established a document control plan which included processes, procedures, workflows, and a compliant documentation management system• Rendered and executed Internal Quality Audits• Adhere to and enforced established document control procedures• Developed and maintained correspondence register on the projects, issued reports and expedited responses within contractual time periods• Controlled master document lists relevant to different projects• Under direction of the Director and Lead Project Manager, developed a database for controlling site Instructions (SI) and other back up to claims process including time sheets of labour, plant, equipment, and consumables • Prepared and submitted database reports timeously, issued inspection requests as information is provided by the project management team• Efficiently collected time sheets and submitted to HR on the required date• Assisted with arranging meetings; issued invitations, arranged venue, refreshments, and travel bookings Show less

Purchasing of shop equipment for the maintenance warehouse of the new light rail vehicles at Ashbridges Bay in Toronto. • Assisting the Project Manager’s in purchasing of all relevant shop equipment for the purpose of the new light rail vehicle tram system, been built in the Greater Toronto Area.

• Assisted the procurement contracts department with the approvals process for documentation and ensured that all relevant procurement documentation both in hard and soft copy was stored/managed and secured in accordance with filing procedures• Complied with relevant project plan and procedures• Maintained soft copy records in conformance with document creator and storage procedures• Circulated, tracked, and expedited documentation in respect to approvals… Show more • Assisted the procurement contracts department with the approvals process for documentation and ensured that all relevant procurement documentation both in hard and soft copy was stored/managed and secured in accordance with filing procedures• Complied with relevant project plan and procedures• Maintained soft copy records in conformance with document creator and storage procedures• Circulated, tracked, and expedited documentation in respect to approvals process (both internal & external)• Set up, organized, and securely stored all original contracts and documentation • Assisted with tender process including bidders list, notices, collating info, and close outs of all sub- contractors• Prepared final account statements and released security bonds, performance retention and advanced guarantee bonds to the sub-contractor if applicable• Arranged tender packs to ensure that all information was attached• Maintained an up to date database of contacts for staff and vendors Show less