Matthew Maidment Email & Phone Number

Birmingham, United Kingdom

Producing outstanding and engaging web and social media content, digital marketing campaigns, employee advocacy, offline and online video.

Birmingham, United Kingdom

The Solicitors Regulation Authority is the first point of contact for many includingsolicitors, students and members of the public.Key Achievements● Trained on the full process of becoming a Solicitor in England and Wales● Representing the Contact Centre by attending executive meetings for new processes and regulation changes within the sector.● Fully signed off on two separate lines within four months of joining.● Pro-actively seeking how to improve the consumer… Show more The Solicitors Regulation Authority is the first point of contact for many includingsolicitors, students and members of the public.Key Achievements● Trained on the full process of becoming a Solicitor in England and Wales● Representing the Contact Centre by attending executive meetings for new processes and regulation changes within the sector.● Fully signed off on two separate lines within four months of joining.● Pro-actively seeking how to improve the consumer experience by makingprocess improvements by using previous experience gained.● A mentor for new members of staff.● Project lead for communication projects in 2017● Nominated for multiple value awards Show less

Regional lead for the Halo Infinite Pro Series on behalf of FACEIT LTD.

Remote

Regional lead for the Halo 5 Pro Series on behalf of FACEIT LTD.Season one - all regions (EU, NA, ANZ)Season two - EU & ANZSeason three/four - EU

Coventry, England

Developed fully functioning website to use as a testing ground for extensions within Wordpress and for my own personal projects.Edited HD projects of either captured gaming footage or from various other devices, and published the content via YouTube.

Head Tournament Administrator for the HCS EU Open Circuit

Warwickshire

Coventry, United Kingdom

Since starting within the Society I have taken personal responsibility for my own development; expanding my skills and knowledge to become a critical member of the Existing Lending Team. I dealt with all aspects of mortgage processing from liaising with customers, including various financial institutions and solicitors, to dealing with complaints that have been made due to either system or human errors. Everything is done with a “Putting Members First” attitude.Key Achievements● On… Show more Since starting within the Society I have taken personal responsibility for my own development; expanding my skills and knowledge to become a critical member of the Existing Lending Team. I dealt with all aspects of mortgage processing from liaising with customers, including various financial institutions and solicitors, to dealing with complaints that have been made due to either system or human errors. Everything is done with a “Putting Members First” attitude.Key Achievements● On a daily basis took personal responsibility for multiple tasks each having itsown deadline● Developed strong time management skills which enabled me to deal with anyurgent queries as and when needed● Took a lead role in ongoing projects to improve the customer experience byenhancing processes within the department● Established and maintained strong professional relationships with a widerange of customers and colleagues● Achieved and maintained departmental targets of 100% productivity and100% quality● Gained in-depth knowledge and experience of collating and organisinginformation from various sources● Investigated complaints, liaised and coordinated actions with otherdepartments, where appropriate, that ensured customer and business needswere met. Show less

An online brand/publication set up by myself as an online hub for entertainment. Since its creation I have used different methods to create and maximize exposure for the brand.Pro-actively created relationships with multiple content creators; from game developers and publishing companies to smaller mediums such as podcasts, YouTube channels and gaming organizations.On receiving press releases from various sources, published and shared the content successfully through… Show more An online brand/publication set up by myself as an online hub for entertainment. Since its creation I have used different methods to create and maximize exposure for the brand.Pro-actively created relationships with multiple content creators; from game developers and publishing companies to smaller mediums such as podcasts, YouTube channels and gaming organizations.On receiving press releases from various sources, published and shared the content successfully through various social mediums including Reddit, Facebook and Twitter, providing a higher exposure for the site.Dealt with all sources in a professional manner while respecting the information provided, i.e. Data Protection and Non-Disclosure AgreementsSet up online events and actively built Legend of Geek as an online community that is respected in its medium.Covered events such as Euro Gamer, Auto Assembly and Rezzed) for Legend of Geek and other publications. Pro-active in seeking new opportunities for events to cover. Created a brand that is respected and known for its professionalism. Show less