Syed Salman Gilani Email & Phone Number
Who is Syed Salman Gilani? Overview
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Syed Salman Gilani is listed as Team Manager at Lloyds Banking Group at Lloyds Banking Group, a company with 53179 employees, based in Greater Cheshire West And Chester Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Syed Salman Gilani.
Syed Salman Gilani previously worked as Team Manager at Lloyds Banking Group and Team Coach at Lloyds Banking Group. Syed Salman Gilani holds Cat, Accounting from Skans School Of Accountancy.
Email format at Lloyds Banking Group
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About Syed Salman Gilani
I have over 15 years Customer Service experience of successfully coordinating the activities of various departments concerned with the production, sales & services. I am comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. I have proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.
Listed skills include Team Management, Call Centers, Customer Service, Management, and 23 others.
Syed Salman Gilani's current company
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Syed Salman Gilani work experience
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Team Coach
Customer Consultant
Member/Volunteer
Current- Chester Adult PHAB club is a charity for people with and without disabilities (Registered Charity No: 1053838). It is an independent charity affiliated to National PHAB. I volunteer and;
- Help the club in bag pack events at various stores across Cheshire and North Wales to raise funds.
- Organize and represent the club to showcase the services and volunteering opportunities relating to wellbeing and equality at University of Chester and Chester Library.
- Re-designed the Club’s website and made significant improvements. Also volunteer as a website administrator and make regular updates to the website (featured in The Standard newspaper)
- Designed Marketing board, Leaflets, Banner and ID cards for all the members and Volunteers of the club.
- Attend monthly social event of the club at local pub to find out about events and activities and meet friendly like-minded people with and without disabilities.
Call Center Associate
Manager Operations
- I was responsible of managing a Team of over 60 operative generating direct sales and leads for various Clients based in US. Making sure the Daily Sales and Revenue targets are met without compromising the Quality of.
- Managing the daily running of the call centre.
- Carrying out performance reviews.
- Setting and meeting performance targets for speed, efficiency, sales and quality.
- Coordinating with supervisors, team leaders, operatives and third parties to gather information and resolve issues.
- Monitoring random calls to improve quality and minimise errors.
Team Lead
- I was responsible of supervising a team of 30 call centre operatives for an Auto Insurance lead generating client based in US.Duties:
- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to.
- Facilitate and organize mentoring and training session for all agents and participate in recruitment of new call centre agents.Achievements:
- Implemented new Daily Reporting Format Company wide.
- Given an opportunity to be an acting Director of operations of over 250 employees for 3 days in the absence of the higher management and successfully achieved 22% increase in Revenue compared to previous week’s results.
- On the success of above results, I was promoted to Project Manager.
Senior Customer Service Representative
Teamlead Bpo Division
Customer Services
Colleagues at Lloyds Banking Group
Other employees you can reach at lloydsbankinggroup.com. View company contacts for 53179 employees →
Jason C.
Colleague at Lloyds Banking Group
United Kingdom, United Kingdom
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VH
Vina Hirani
Colleague at Lloyds Banking Group
London, England, United Kingdom, United Kingdom
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AB
A B
Colleague at Lloyds Banking Group
Annecy, Auvergne-Rhône-Alpes, France, France
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FW
Faron W.
Colleague at Lloyds Banking Group
Peterborough, England, United Kingdom, United Kingdom
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KM
Katherine Maw
Colleague at Lloyds Banking Group
Ringwood, England, United Kingdom, United Kingdom
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NR
Natasha Rawe
Colleague at Lloyds Banking Group
Belfast, Northern Ireland, United Kingdom, United Kingdom
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SM
Stuart Mckenzie-Matthews
Colleague at Lloyds Banking Group
Stockport, England, United Kingdom, United Kingdom
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RC
Ross Caldicott
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
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MC
Marty Caldwell
Colleague at Lloyds Banking Group
London, England, United Kingdom, United Kingdom
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AD
Andrew Davies
Colleague at Lloyds Banking Group
Kirkcaldy, Scotland, United Kingdom, United Kingdom
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Syed Salman Gilani education
Cat, Accounting
Ssc, Computer Science
Frequently asked questions about Syed Salman Gilani
Quick answers generated from the profile data available on this page.
What company does Syed Salman Gilani work for?
Syed Salman Gilani works for Lloyds Banking Group.
What is Syed Salman Gilani's role at Lloyds Banking Group?
Syed Salman Gilani is listed as Team Manager at Lloyds Banking Group at Lloyds Banking Group.
Where is Syed Salman Gilani based?
Syed Salman Gilani is based in Greater Cheshire West And Chester Area, United Kingdom, United Kingdom while working with Lloyds Banking Group.
What companies has Syed Salman Gilani worked for?
Syed Salman Gilani has worked for Lloyds Banking Group, Chester Adult Phab Club, Webcall International Research, Touchstone Communications, and Touchstone Communication.
Who are Syed Salman Gilani's colleagues at Lloyds Banking Group?
Syed Salman Gilani's colleagues at Lloyds Banking Group include Jason C., Vina Hirani, A B, Faron W., and Katherine Maw.
How can I contact Syed Salman Gilani?
You can use AeroLeads to view verified contact signals for Syed Salman Gilani at Lloyds Banking Group, including work email, phone, and LinkedIn data when available.
What schools did Syed Salman Gilani attend?
Syed Salman Gilani holds Cat, Accounting from Skans School Of Accountancy.
What skills is Syed Salman Gilani known for?
Syed Salman Gilani is listed with skills including Team Management, Call Centers, Customer Service, Management, Customer Satisfaction, Team Leadership, Training, and Telecommunications.
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