Grebe Zaayman
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Grebe Zaayman Email & Phone Number

Senior Service Delivery Manager - D365 F and O at Fusion5
Location: Auckland, New Zealand 16 work roles
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✓ Verified Jul 2026 2 data sources Profile completeness 71%

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Current company
Role
Senior Service Delivery Manager - D365 F and O
Location
Auckland, New Zealand
Company size

Who is Grebe Zaayman? Overview

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Quick answer

Grebe Zaayman is listed as Senior Service Delivery Manager - D365 F and O at Fusion5, a with 929 employees, based in Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Grebe Zaayman.

Grebe Zaayman previously worked as Service Delivery Manager at Fusion5 and Operations Manager at Iteaspoon.

Company email context

Email format at Fusion5

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Fusion5

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Profile bio

About Grebe Zaayman

Across my career I have been very focused on Customer Satisfaction and Experience. I believe that the process behind the scenes should never impact the Customer, and that whatever the process is, longer or shorter, that the process should overall cater for the needs of the customer, and make their interaction as effortless and as pleasant as possible.Specialties: Customer Service

Current workplace

Grebe Zaayman's current company

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Fusion5
Fusion5
Senior Service Delivery Manager - D365 F and O
Auckland, NZ
Website
Employees
929
AeroLeads page
16 roles

Grebe Zaayman work experience

A career timeline built from the work history available for this profile.

Senior Service Delivery Manager - D365 F And O

Auckland, Nz

Service Delivery Manager

Auckland, New Zealand

Operations Manager

Auckland, New Zealand

May 2022 - Jan 2024

Business Manager

Port Elizabeth, Eastern Cape, South Africa

Developed the entire strategy and vision for the companyManaged all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the Company’s objectives.Assessed local market conditions and identify current and prospective sales opportunitiesSourcing of suppliers and negotiated the best possible pricing structures to ensure corporate governance.

Sep 2015 - May 2022

Sap Application Support Specialist

City Of Johannesburg, Gauteng, South Africa

Acted as a bridge between business and the IT development teams for Run The Bank enhancements that need code changesQuality Assurance of new and added system functionality deployed into productionContinuously delivered against tight deadlines in a faced paced environment

Feb 2015 - Aug 2015

Application Support Manager

Johannesburg Area, South Africa

Ensured Run the Bank support of Business Applications in line with contracted SLAsFacilitated complex and advanced application service alternatives and enhancement options for improved application performance.Management and executive reporting on area performance, statistics and trends

Aug 2014 - Feb 2015

Group Hr Solutions Services Manager

Line Manager responsible for the support and operation of 9 HR SystemsEnsured quality service is delivered at all times to customers, stakeholders and sponsors of the various HR Processes globallyManaged performance of team with customer service in mindBuilt and maintained working relationships with Internal/External stakeholders, including effective stakeholder management at senior levelsFacilitated the resolution of any stakeholder issues or queries raised in meetings with regards to service delivery

Nov 2011 - Aug 2014

Design Analyst

Analyze existing channels to investigate the need to implement new channels or to utilize existing channels Network, build and maintain relationships with key stakeholdersAssisting with Global data cleanups to ensure accurate data from source systemsStreamlining business processes to ensure optimal efficiency at minimal costImplementing new processes to align Business Unit Operations

Sep 2010 - Nov 2011

Solutions Performance Specialist

Delivering a support service to HR Officers & Consultants in CIB for their data requirementsAssisting with Global data cleanups to ensure accurate data from source systemsStreamlining business processes to ensure optimal efficiency at minimal costCleaning up systems to ensure all data in all systems are accurateConsult with key decision makers/stakeholders to evaluate services relative to business needsBuild and maintain working relationships with Business Partners, including effective stakeholder management at senior levelsBuild and maintain working relationships with Internal/External stakeholders, including effective stakeholder management at senior levels

Jul 2010 - Sep 2010

Process Consultant

Overview: To consult with business with regards to future implementations and enhancements with the focus on process efficiency and optimization.Provide clarity and direction on service offeringsPerform allocated tasks including process design and testing to ensure that projects are completed on timeResolve all process related issues and raise or escalate any issues that will affect the wider solutionProvide user support and knowledge transfer within the team and externally within the Knowledge Centre and user baseProvide workshop facilitation where applicableProvide input to the training for the applicable modulesTest case development, execution and defect resolution within project parameters

Apr 2009 - Jun 2010

Team Leader/Manager – Projects & Staff Support

Identify and set strategic direction for HR Projects and Staff Support teamProvide an infrastructure and manage team to ensure quality information and document flow as well as query support on policy and other HR system/process issuesConsult with key decision makers/stakeholders to evaluate services relative to business needsBuild and maintain working relationships with Business Partners, including effective stakeholder management at senior levelsBuild and maintain working relationships with Internal/External stakeholders, including effective stakeholder management at senior levelsDoing trend analysis and streamlining processes based on past experience and lessons learntFacilitate continuous improvement initiatives to increase effective support to BusinessEstablishing and negotiating the content of SLAs with the customer via Service DeliveryReviewing target performance

Oct 2006 - Mar 2009

Data Capturer

Responsible for processing & communicating Negative Net PayResponsible for capturing changes to car allocations and company cars and capturing & maintaining new & existing employees' personal informationResponsible for capturing promotionsCapturing terminations on systemUpdating the SAP system in relation to Family Funeral Benefit SchemeDistributing PA reports - house lists, leave reports, attendance registers etc. (only for Non ESS and MSS)Capturing of time & attendance data (Non ESS/MSS)Capturing and reporting standby, callout, overtime, Saturday pay (Non ESS/MSS)Processing leave commutationEnsure that SLA requirements are met and surpassed

Dec 2005 - Oct 2006

Sales Consultant

Photo Connection

Boksburg

Develop the business to reach set sales targets for the monthManage customer expectations to ensure effective delivery of serviceEnsure customer’s escalation is managed and feedback is providedIdentify & approach potential clientsStock takes Cashing up at end of dayAssisting Store Manager with day to day

Feb 2005 - Aug 2005

Data Capturer

Gauteng Shared Service Centre

Johannesburg Area, South Africa

Capture data of all documents submitted from the various Gauteng Government DepartmentsScanning data of all documents submitted from the various Gauteng Government DepartmentsVerify data capturedCoordinate timely transfer of forms from appropriate site to various departmentsEnsure that SLA requirements are met and surpassed

Aug 2004 - Jan 2005

Payroll Manager

Siza Nonke

Johannesburg Area, South Africa

Coordinate and manage the entire payroll functionCheck and audit payrollEnsure legislative and policy compliance (tax compliance, internal and external policies)Reconcile payroll control accounts to the general ledgerCalculate and pay termination payments (resignation, retirement and retrenchments)Calculate and reconcile statutory payments (COID, PAYE, SDL and UIF)Administer, calculate, pay and reconcile all retirement and benefit fund contributionsLiaise with all levels of staff regarding all pay enquiriesPrepare and reconcile monthly general ledger salary journalsPerform system upgradesEnsure prompt maintenance of staff records at all times (including archiving and filing)

Aug 2003 - Jul 2004

Data Capturer

Gauteng Shared Service Centre

Johannesburg Area, South Africa

Capture data of all documents submitted from the various Gauteng Government DepartmentsScanning data of all documents submitted from the various Gauteng Government DepartmentsVerify data capturedCoordinate timely transfer of forms from appropriate site to various departmentsEnsure that SLA requirements are met and surpassed

Mar 2003 - Jul 2003
Team & coworkers

Colleagues at Fusion5

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FAQ

Frequently asked questions about Grebe Zaayman

Quick answers generated from the profile data available on this page.

What company does Grebe Zaayman work for?

Grebe Zaayman works for Fusion5.

What is Grebe Zaayman's role at Fusion5?

Grebe Zaayman is listed as Senior Service Delivery Manager - D365 F and O at Fusion5.

Where is Grebe Zaayman based?

Grebe Zaayman is based in Auckland, New Zealand while working with Fusion5.

What companies has Grebe Zaayman worked for?

Grebe Zaayman has worked for Fusion5, Iteaspoon, Kekkelchicks, Standard Bank Group, and Photo Connection.

Who are Grebe Zaayman's colleagues at Fusion5?

Grebe Zaayman's colleagues at Fusion5 include Emma Nottage, Yogesh Thakur, Asj Smith, Joseph Steuart-Muirhead, and Janki Desai.

How can I contact Grebe Zaayman?

You can use AeroLeads to view verified contact signals for Grebe Zaayman at Fusion5, including work email, phone, and LinkedIn data when available.

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