Gil Santos Email & Phone Number

Phoenix, Arizona, United States

• Help customers calling in to get the best quote for their home. Conduct front-line risk evaluation, educate on the product, and quote/sell customers the appropriate home insurance.
• Reach and exceed monthly and quarterly sales goals by upwards of 200%
• Provide assistance to training department by meeting with new hire class

Phoenix, Arizona, United States

• Core responsibilities to quote and sell auto insurance policies to potential LOOP insureds. Conduct front-line risk evaluation, educate on the product, and quote/sell customers the appropriate auto insurance.
• Maintaining a 100% success rate of quality assurance examinations by meeting all compliancestandards.
• Accomplished quota standards within the first month.
• Regularly exceeded sales goals by more than 200%

Tempe, Arizona, United States

• Primarily communicated with prospective leads and managed a pipeline of referrals and potential clients. Identified cross-selling opportunities and effectively closed other lines of Insurance (renter's, etc.) through.
• Met quota requirements throughout employment.
• Conducted interviews with potential candidates and trained new hires.
• Contributed to the company's success leading up to and during its acquisition phase.

Scottsdale, Arizona, United States

• Provided service to customers, including general service inquiries, resolving customer concerns, and educatingcustomers on the value of existing insurance and non-insurance products.
• One of the top-performing agents with the most revenue generated.
• Promoted to specialized insurance assistance department within a few months of employment.
• A collaborating implementation team member and worked with department heads toexecute changes and improvements.

Scottsdale, Arizona, United States

• Increased engagement by teaching technical support skills and knowledge to employees. Collaborated with senior executives and department heads to identify, develop, and support new technology solutions.
• Promoted within a few months of employment based on performance and applied skill sets.
• Spearheaded technical product development of Ringtree, a decision tree tool for employees to usewhile on customer support calls.

Gilbert, Arizona, United States

• Consistent upsell through customer account analysis and in-the-moment consultative conversations leading to product/service recommendations.
• Interacted with company executives effectively to optimize business relationships.
• Generated over 200% of projected sales goals (Goal: $90k Actual: $183k).