Brian Green Email and Phone Number
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Experienced Customer Success Manager with a proven track record in client retention, revenue growth, and cross-functional collaboration. Proficient in managing diverse portfolios and enhancing customer satisfaction through innovative solutions, adept at reducing churn and navigating complex contracts. Organized self-starter dedicated to boosting customer adoption and satisfaction. A strong communicator committed to ensuring long-term success and driving growth in customer relationships.
Autorabit
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Senior Customer Success ManagerAutorabit Aug 2024 - PresentSan Francisco, California, UsAutoRABIT provides DevSecOps tools built specifically for Salesforce developers to increase release velocity, produce consistently high-quality code, and enhance data security. -
Enterprise Customer Success ManagerLinearb Oct 2022 - May 2024Los Angeles , California, UsLinearB is the pioneer and leader in Software Engineering Intelligence (SEI) platforms for the modern enterprise. Over 3,000 engineering leaders worldwide trust LinearB to boost team productivity, improve developer experience, and predictably deliver mission-critical projects.LinearB’s SEI+ platform enables teams to translate insights from engineering data into powerful workflow automations. The result is scalable, change-resilient engineering operations with full visibility into business impact.- Managed global portfolio worth $2.2M ARR- Achieved high logo retention despite industry downsizing- Implemented AI translation tool- Created onboarding material for new CSMs- Cultivated strategic relationships to enhance engineering efficiency- Utilized customer data to drive feature adoption- Developed comprehensive customer onboarding materials -
Customer Success ManagerHeadset May 2019 - Oct 2022Seattle, Wa, UsFounded in 2015, Headset is the only company turning real-time retail data into profitable analytics for the cannabis industry. Our mission is to enable the success of the cannabis industry through unparalleled market intelligence and consumer trends, removing the guesswork from decision-making.- Cultivated client relationships and strategies for key accounts- Reduced churn with CS platform implementation- Collaborated across teams for contract negotiations- Coordinated teams to address complex customer needs- Enhanced user communication with in-app notification- Created user personas for strategic onboarding and engagement -
Enterprise Account ManagerExtrahop Jan 2017 - May 2019Seattle, Washington, UsAccomplishments in Role:2018 & 2017 Masters Club2018 Enterprise Account Manager of the Year -
Customer Account ManagerExtrahop May 2015 - Dec 2016Seattle, Washington, UsAccomplishments in Role:2016 Masters ClubExtraHop Networks provides a platform for wire data analytics to companies with complex, dynamic environments. By looking at wire data that is already on the network, we can deliver real-time, end-to-end visibility that increases our customers' situational awareness and security posture. By eliminating visibility gaps between application tiers and various devices, they are able to prevent problems before they happen, resolve them more quickly when they do and continuously improve efficiency and reduce costs. ExtraHop is a fast growing firm based in Seattle, WA. -
Account ManagerThe Cairn Company Dec 2014 - May 2015The Cairn Company is dedicated to brand and account management for Amazon.com. We have spent the last 10 years working with retail buying teams in multiple categories including apparel, footwear and hard goods. We are the Amazon team for manufacturers and brands in the Outdoor, Sporting Goods and Action Sports industry. Our expertise, relationships at all levels of management and commitment to building your brand on the Amazon.com platform is why we offer the most added value in the industry.
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Sales Manager, Global Support SalesServicesource (Acquired By Concentrix) Nov 2013 - Jun 2014Lead a team composed of 7 sales reps that were responsible for managing $13 million - $14 million in recurring revenue per fiscal quarter for ServiceSource's largest global client. -
Sr. Renewals Account ManagerServicesource (Acquired By Concentrix) Oct 2012 - Nov 2013 -
Renewals Account ManagerServicesource (Acquired By Concentrix) Aug 2011 - Oct 2012Managed a renewal pipeline of $4,300,000 for a strategic territory, while building strong relationships with customers, partners, and internal and external teams. Implemented new methods to improve forecasting accuracy and overall territory management; and assisted with developing a streamlined process to resolve licensing issues. -
Project ManagerKing Lighting Inc. Jul 2007 - Jul 2011Responsible for entire life cycle of projects. Collaborated with sales teams, internal teams, engineers, and architects to meet project specifications, budgets, and deadlines. Developed weekly reports and analysis to assist with recommendations and improvements to meet business requirements.
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Marketing AssociateCip Marketing On Behalf Of Adidas America Jul 2005 - Oct 2007Provided sales support at regional retail locations in Ohio for new product launches and promotional events. Collaborated with store associates and managers to generate brand awareness and ensure successful product launches.
Brian Green Skills
Brian Green Education Details
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Xavier UniversityManagement And Entrepreneurship
Frequently Asked Questions about Brian Green
What company does Brian Green work for?
Brian Green works for Autorabit
What is Brian Green's role at the current company?
Brian Green's current role is Senior Customer Success Manager | Client Retention & Revenue Growth | Strategic Customer Advocate.
What is Brian Green's email address?
Brian Green's email address is gr****@****ail.com
What is Brian Green's direct phone number?
Brian Green's direct phone number is (877) 333*****
What schools did Brian Green attend?
Brian Green attended Xavier University.
What are some of Brian Green's interests?
Brian Green has interest in Snowboarding, Backpacking And Hiking, Music, Golf, Craft Beer.
What skills is Brian Green known for?
Brian Green has skills like Account Management, Sales, Salesforce.com, Marketing, Leadership, Management, Training, Sales Operations, Microsoft Excel, Solution Selling, Sales Management, Team Leadership.
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