Ramon Alvarez Email & Phone Number

Philadelphia, Pa, Us

Delaware County, Pennsylvania, United States

Aspire to succeed in providing premier quality service

Glen Mills Pa

Crum Lynne, Pennsylvania

Fraud Supervisor

Bensalem, Pa 19020

Successfully passed the Pennsylvania Public Insurance Adjuster exam and I am awaiting the State Certification confirmation. Currently, I am in a Professional Claims Representative training program.

Greater Philadelphia Area

Received position to conduct professional appointments with over 700 Business Owners and Independent Contractors to merchandise American Express promotional materials. Met with numerous Business Owners and their Agents to discuss updated marketing strategies and successful methods to increase visibility, within close proximity of their competition.

Home-Based, Florida

Studied and became a Arise Certified Professional, the standard of outsourced call center staffing. Became TurboTax Certified in order to asnwer customer service phone inquiries in tax season 2011. Recevied offers to join private Arise corporations to service numerous commercialclients.

Home-Based

Approved and accepted to work as Home-based Call Center Agent, certified to receive calls through proprietary phone system. Promoted to Senior Call Rep within six months based on stellar sales performance. Registered Clients included, Hair Club for Men, Colonial Penn, Proactive, Shark Products, Insanity Workout products & LifeLock.

Media, Pa

Project Management, Network Support & Analysis, Business Hardware Maintenance, Help Desk Support, Software Licensing and 3rd Party Vendor Support. Managed Network Resources via Secure VPN. Handled Personal Home PC assignments of Management and Staff.

Swarthmore, Pa

Professional IT Network Management service providing, IT Consultation in Windows all versions and MAC OS/X Yosemite, PC maintenance and custom build, Network troubleshooting for small business and business residence. Appointments made to satisfy client schedules.

West Chester, Pa

Independently managed a single enterprise for the fastest-growing Health Care provider in the Greater Phila. Area. Extremely familiar with IIS 4.0 and 5.0, including Exchange Server 5.5 and SQL 7.0 data administration. Introduced Outlook Web Access to provide remote support for 25 Regional Managers in US. Proposed and developed NFUSE (Terminal Server Citrix Extension) for XML Web extranet. Designed NT4/W2000/SQL 7.0 Domain Security Policy. Provided Hardware and Software Technical support for 65 end-users in high paced environment. Responsible for accurate documentation of Software Licensing and Asset Management. Installed and Supported 3rd Party Medical Billing database and configured Office 2000/Office XP on remote and local workstations. Proposed and Implemented a profitable Windows 2000 network solution.

Broomall, Pa

Managed a large National Portfolio, including FHA, VA, PMI, GNMA, and FNMA loans. Designed Accounting Spreadsheet Programs for Senior Management Budget Analysis. Trained Mortgage-Processing staff in MS Office products and systems.

Various, Throughout The Delaware Valley & Philadelphia County Area

Top Personal Banker in District to generate new sales leads in Lending and Personal Investment Counseling products. Served as designated liaison to Center City law firms for Wills, Trusts & Estates services. Assisted Management with new office technical equipment training for branch personnel at multiple locations. #1 Lending Banker in Delaware County Market for highest percentage of new loan leads and closings over 2 year period, 1995-1997.

Technical, Microsoft Certification Course, A

Activities and Societies: Graduated #2 overall and earned Gold Status-Early Achiever standingMCSE School

Aa-Finance, Banking

Activities and Societies: AIB CoursesCourses offered for AA certification through employer(s), California 1st Bank/Union Bank.