I am a seasoned Learning and Development Professional with extensive experience in organizational diagnosis, and the design and facilitation of both large- and small-scale professional development events. I ‘am a result driven team player with excellent organization, communication and interpersonal skills.Over the last 18 plus years in running L&D functions, I have designed and delivered well received leadership, customer service, team building, communication and employee recognition training to over 15,000 employees, managers and leaders in organizations worked and consulted for. My experience in designing and delivering customized content along with top evaluation scores and feedback from clients allows me to effectively lead a Training Team. My versatile and engaging training style inspire executives and front-line employees at all levels. I have held senior leadership positions with organizations such as Atlantis, The Palm - Dubai, Sarova Hotels, Resorts and Lodges - Kenya, and consulted for chains such as Sunbird Hotels and Lodges – Malawi. I have facilitated training programs which lead to improvement in management and leadership effectiveness, service delivery and employee engagement.I have received a bachelor’s degree in human resource management, a master’s degree in Strategic Human Resource Management from University of Wollongong – Australia, as well as a host of professional certifications in the areas of learning and organizational development which includes certification in professional coaching (Brain Based Leadership Coaching Program)- Neuroleadership Institute (NLI- USA).I look forward to the opportunity to discuss in further detail, my ability to fulfil your requirements.