Rachel Johnson Greer Email & Phone Number

Redefining Amazon Channel ExcellenceWe're not just another agency - we're your strategic partner in Amazon success. Combining elite expertise from multiple industries, Troveres delivers bespoke, white-glove consulting and implementation for select brands on Amazon Seller and Vendor Central.Our edge:- Proprietary interfaces managing all Amazon channel aspects- Best-in-class advertising, marketing, and operations support- Tailored growth strategies leveraging cross-industry insightsExclusivity is our hallmark. We partner with a limited number of clients annually, ensuring personalized attention and exceptional results.Ready to elevate your Amazon presence? Let's connect and explore how Troveres can transform your brand's potential.#AmazonExcellence #EcommerceStrategy #BespokeConsulting

Las Vegas, Nv, Us

Driving innovation in AdTech: Providing executive-level insights and strategic direction on cutting-edge advertising platforms. Empowering businesses to maximize ROI and achieve market leadership through data-driven solutions and emerging technologies. #AdTechExpert #StrategicConsulting #MarTechInnovation

Experienced Amazon marketing strategist leveraging data-driven insights to optimize customer journeys and maximize ROI. Managing $5M+/month in client accounts across diverse categories including grocery, home decor, kitchen, office supplies, pets, apparel, and more.Key achievements:- Grew home decor brand from $700k to $5.5M+ in first year/$11.1M second year- Launched grocery product achieving $100k revenue in 6 weeks- Boosted grocery item conversion rate by 3X on new brand launch over 6 monthsSpecializing in sustainable, ethical growth strategies for Amazon sellers. Let's connect to discuss how Azama Brands can elevate your brand's performance.

Las Vegas, Nv, Us

Served as a key Strategic Advisor for the PROSPER Show, a premier e-commerce conference:- Shaped event strategy through expert consultation on session design, event planning, and attendee learning tracks- Collaborated with elite Advisory Board members to guide show direction and content- Delivered high-impact presentations as both a panelist and subject matter expertLeveraged extensive industry knowledge to elevate event quality, ensuring actionable insights for e-commerce professionals and driving overall attendee satisfaction. #EcommerceExpert #ConferenceAdvisor #ThoughtLeadership #StrategicPlanning

Led Post-Acquisition Team IntegrationGuided transition for 40+ talented professionals specializing in Amazon channel growth and managementWorked closely with leadership from both teams to identify common ground and unique strengthsAnalyzed operational processes to determine best practices and areas for improvementCollaborated with executives to develop a unified vision, ensuring continued client success and team cohesionEnhanced service offerings by combining expertise and resources from both teamsOutcome: Successfully merged two high-performing teams, creating a stronger agency ready to tackle the challenges of the Amazon marketplace.#LeadershipInAction #EcommerceExpertise #TeamIntegration #AmazonStrategy

Leading a dynamic agency specializing in Amazon marketplace growth:- $1M+ annual revenue for 4+ years- Clients range from $0 to $10M in Amazon sales- Focus on customized marketing and advertising within SMB budgets- Global team with ex-Amazon employees, supporting all international marketplacesKey Achievements:- Grew private label brand from $200k to $550k/month in 1 year- Increased celebrity chef brand from $20k to $450k/month in 6 months- Launched brick-and-mortar brand on Amazon, reaching $90k/month in 4 months- 100% success rate in non-fraud related seller reinstatementsExpertise:- Amazon policy and operations- Custom content creation for multi-platform engagement- Strategic consulting for marketplace optimizationFeatured in Bloomberg, WSJ, CNBC, Today Show, CNNPassionate about partnering with engaged founders and family-owned businesses to drive Amazon success!#AmazonExpert #EcommerceGrowth #MarketplaceStrategy

Supply Chain Transformation | Private Label Apparel ManufacturingLed strategic overhaul of cut & sew factory operations:Established independent company to streamline factory managementOrchestrated relocation to state-of-the-art facility, enhancing talent attraction and storage capabilitiesImplemented lean inventory practices, optimizing raw material procurementRecruited and onboarded high-performing staff to drive operational excellenceResult: Dramatically improved operational efficiency and production capacity for client's private label apparel line. Positioned factory for scalable growth and increased market competitiveness.#SupplyChainOptimization #ManufacturingExcellence #OperationalEfficiency #ApparelIndustry

Seattle, Wa, Us

Global Hardware Strategy & Operations Lead | AmazonSpearheaded critical hardware infrastructure planning for Amazon's worldwide web operations:Managed nine-figure monthly budgets, ensuring optimal resource allocation and cost efficiencyLed comprehensive expenditure tracking and analysis across multiple global teamsOrchestrated major hardware deprecation program, driving technological evolution and cost savingsResolved complex, time-sensitive hardware issues, maintaining seamless operations for one of the world's largest e-commerce platformsLeveraged data-driven insights to optimize hardware utilization, enhance performance, and support Amazon's rapid global expansion.#TechInfrastructure #GlobalOperations #StrategicPlanning #AmazonLeadership

Amazon E-commerce Expert | Brand Strategy | Regulatory ComplianceSpecialized expertise in:- Private Label Brand Development on Amazon: Brand Registry optimization, protection strategies against copycat sellers, cohesive brand messaging across product, packaging, and detail pages.- Global Consumer Product Regulations: In-depth knowledge of US, Canada, EU; working experience with India, Japan, Mexico, China.- Product Testing & Compliance: Testing provider management and cost optimization, packaging testing and customer feedback integration.- Amazon Seller Account Management: Resolving complex account suspensions, specializing in authenticity claims, restricted product violations, and safety/compliance issues.- Driving brand success through strategic compliance and optimized Amazon presence.#AmazonSellerStrategy #GlobalCompliance #BrandProtection #E-commerceExpertise

Woodinville, Wa, Us

Global Quality Assurance & Compliance Leader | Promotional Products IndustryDriving excellence in product quality, safety, social responsibility, and environmental stewardship for a leading promotional products company serving Fortune 500 clients and major sports leagues.Overseeing comprehensive quality and compliance programs for products distributed worldwide, with primary focus on the U.S. market. Ensuring adherence to rigorous standards for high-profile clients including:Major League Baseball (MLB)National Football League (NFL)The Home DepotStarbucksMicrosoftImplementing robust systems to maintain product integrity, ethical sourcing, and sustainable practices across diverse product lines. Balancing client-specific requirements with global regulatory standards to deliver safe, high-quality promotional items that enhance brand value and consumer trust.#QualityAssurance #ProductSafety #CorporateSocialResponsibility #PromotionalProducts

Seattle, Wa, Us

Global Compliance & Import Operations Leader | AmazonSpearheaded Amazon's global direct import compliance program, enabling retail import businesses across Asia, North America, and Europe. Led strategic initiatives to scale operations 30-50x YoY.Launched Oracle Agile PLM automation project, streamlining supplier submissions and workflows for Food Safety, Corporate Social Responsibility, Sourcing, and Compliance teams. Developed standardized compliance documentation process, onboarding 90+ new employees in India, China, and Romania.Led diverse global team of 16 across Luxembourg, Beijing, and Seattle. Collaborated on Restricted Products Rules Engine adaptation, increasing ASIN classification capacity from ~1M to 20M+ annually.Created global regulatory equivalency map, implemented preferred supplier program for laboratories, and optimized operations through strategic use of global labor resources.Drove operational excellence and regulatory compliance, supporting Amazon's explosive growth in direct imports while ensuring product safety and corporate responsibility.#GlobalCompliance #SupplyChainOptimization #RegulatoryAffairs #TechInnovation

Seattle, Wa, Us

Global Product Safety & Compliance Leader | Amazon Private Label & Retail ImportsLed development and management of testing policies and procedures for Amazon's private label and direct import retail businesses across US, Canada, and global markets. Oversaw protocol review, quality standard evaluation, and end-to-end testing process management for diverse product lines including softlines, hardlines, and consumables.Transformed product development process, implementing Oracle's Agile PLM software. Scaled in-house program, achieving 350% staff growth in one year. Optimized testing model, combining component and final product testing to reduce costs. Managed $1MM+ compliance budget, driving cost efficiencies through statistical analysis.Developed compliance strategies for CPSIA and CCPSA regulations. Launched factory quality audit program, enhancing supply chain reliability. Supported Kindle product testing in Japan, securing PSE mark and saving $500k annually.Drove innovation in quality assurance and compliance, supporting rapid business growth while ensuring product safety and regulatory adherence across global markets.#ProductSafety #GlobalCompliance #RetailOperations #SupplyChainOptimization

Seattle, Wa, Us

Product Safety & Compliance Leader | Amazon US & CanadaLed product safety recalls and restricted products program for Amazon.com (US) and Amazon.ca (Canada). Managed a team of five handling daily recall operations and addressing product safety issues from internal checks and external alerts.Directed high-impact projects with technical teams to enhance proprietary software and develop new solutions for business needs. Collaborated with external vendors to establish food storage safety requirements.Key Accomplishments:Created metrics deck to monitor cycle time and volumes, reducing "in limbo" cases by two-thirds within six weeks, significantly cutting storage costs and lost sales.Spearheaded software improvement project for recall management, increasing automation and reducing human error.Developed and maintained comprehensive SOPs and instruction manuals for team operations.Launched innovative patented classification solution with tech and legal teams to identify potential product restrictions at scale.Partnered with 3rd party consultant to identify food safety risk areas for program expansion.Leveraged SQL, MS Office, and proprietary systems to drive data-driven decision-making and process improvements.#ProductSafety #RiskManagement #E-commerceCompliance #TechInnovation

Seattle, Wa, Us

Legal Operations Specialist | Amazon.deFacilitated fraud investigations for Amazon.de, serving as a crucial liaison between German/Austrian law enforcement and Amazon's Legal team. Collaborated across multiple departments including Buyer and Merchant Transaction Risk, Payments, Gift Cards, Claims/Chargebacks, and Collections to enhance online transaction safety.Implemented innovative process improvements:- Developed macro-based Word template system, reducing letter processing time by 50%- Led and participated in process improvement Kaizens, received Kaizen certification- Optimized Excel case files for improved accessibility and information retention- Streamlined SOPs, reducing standard case processing time from 60-75 to 45-60 minutes- Created comprehensive training materials for new team members, including detailed tutorials and visual checklists. - Acquired basic SQL and command line query skills to efficiently extract data for law enforcement inquiries.Consistently drove operational excellence and efficiency in legal operations, supporting Amazon's commitment to providing the safest online marketplace.#LegalOperations #FraudPrevention #ProcessImprovement #E-commerceSecurity

Provided comprehensive administrative support in a fast-paced legal environment. Responsibilities included:- Word processing of legal documents (110 WPM)- Preparing materials for IRS submissions- Managing dictation and transcription- Handling phone communications- General office management and filingKey Contributions:Spearheaded office reorganization project, implementing an improved filing system and archive process to optimize workspace efficiency. Supported senior secretaries in streamlining document preparation, including binder creation and WordPerfect template enhancement.Demonstrated ability to manage multiple tasks with precision and speed, contributing to overall office productivity and organization.#LegalAssistant #AdminSupport #OfficeEfficiency #FastTypist

Honored to serve as a Fulbright Fellow, a prestigious program fostering international educational exchange and cultural understanding. As a language assistant in Vienna, I contributed to enhancing English education and promoting cross-cultural dialogue.Key Responsibilities and Achievements:- Led engaging English lessons, serving as a native-speaker role model for Austrian students- Pioneered a "suggested topics" list for English teachers, a first at my school- Developed and implemented American-style writing seminars for three classes, introducing innovative teaching methodsThe Fulbright experience provided a unique opportunity to act as a cultural ambassador, bridging gaps between American and Austrian educational approaches. Simultaneously, I pursued personal growth through intensive German language study and exploration of other languages.This fellowship not only enhanced my teaching skills but also deepened my understanding of global education systems and the power of cultural exchange in fostering international cooperation.#FulbrightFellow #InternationalEducation #CulturalExchange #LanguageTeaching

Initially hired as a file clerk, quickly advanced to more complex legal support roles within two months, demonstrating rapid learning and adaptability in a fast-paced legal environment.Key Responsibilities:- Prepared and submitted legal documents to court- Supported paralegals in drafting consumer letters, summons & complaints, and requests for judgment- Managed mailroom operations and maintained efficient filing systemsProgression from entry-level to legal document preparation showcased ability to quickly master new skills and take on increased responsibilities. Contributed to firm efficiency through meticulous organization and attention to detail in both clerical and paralegal support tasks.This experience laid a strong foundation in legal processes and document preparation, setting the stage for future growth in the legal field.#LegalAssistant #CareerProgression #ParalegalSupport #LegalDocumentation

Mba, International Business

Master Of Arts, History

B.A., History