Coordinating with clients and providing administration support to paralegals.• Assisted in preparation of documents, responded to emails, answered phone calls.• Attending virtual Provincial Offence Act & Criminal court calls.• Manage case files, inputting into HTA software.• Assisting with legal research.

Supported customer relationship management, marketing campaign, and implemented process controls.• Achieved 25% increase in SME business (Small and Medium Enterprises) through targeted marketing campaign.• Led process controls verifying credit approval and prepared customer facing letters. • Coordinated campaign with Relationship Managers to ensure focus on targeted customer profiles.• Received award for Top Performance in SME campaign.

Cross-functional team coordination for distributor of medical devices.• Coordinated marketing of bio-medical products, including creation of flyers, clinic visits, and discussions with bio-medical departments; followed up on sales performance reports with sales & marketing team.• Coordinated with HR Manager to improve HR policies and track employee details.• Partnered with IT department to upgrade company website.• Received award for Best Performer & Coordinator of the year.

Coordinate and communicate with multiple teams to ensure high levels of customer service.• Managed local purchase orders (LPO), delivery transactions, and coordination with vendors and port offices to ensure required items are delivered on time to vessels.• Negotiated with local dealers to attain best prices and reliability. • Managed external communications (with customers, ship captains, ship owners and agents) to provide accurate response to inquiries for quotations in marine services within 24 hours. • Conducted QA/QC – inspection and quality assurance of all stock and non-stock items to ensure conformance to rules and regulations of Ministry of Health, prior to arrangement for supply. • Coordinated with Accounting team on Delivery Receipts, Cash & Credit Invoices and payments.

Provide customer service for roadside assistance.• Handled calls in the best interest of both customer and company. • Followed-up with insurance company regarding customer’s vehicle insurance.• Informed customers about their vehicle registration due date and registration services.