-Program managed and ensured that the deliverables were met through effective planning & execution to reduce sales cycles & accelerate loan closure.-Served as a single point of contact for the Sales team and accelerated cross-functional engagement with internal teams and stakeholders including credit, operations, collections, legal and technical teams to facilitate loan disbursement, PDD and collection activities.-Closely reviewed and scrutinized loan agreements prior to disbursement to… Show more -Program managed and ensured that the deliverables were met through effective planning & execution to reduce sales cycles & accelerate loan closure.-Served as a single point of contact for the Sales team and accelerated cross-functional engagement with internal teams and stakeholders including credit, operations, collections, legal and technical teams to facilitate loan disbursement, PDD and collection activities.-Closely reviewed and scrutinized loan agreements prior to disbursement to ensure adherence to sanction conditions ensuring compliance with sales business policies.-Ensured close collaboration with credit and operations on loan closure status and served as an escalation point to business leaders.-Managed lifecycle of loan agreements/contracts from sanction to disbursement and constant follow up to ensure customer satisfaction and look for up-sell and cross-sell opportunities.-Provided customers facing recurring collection issues with alternative solutions and the associated pros and cons while making one specific recommendation Show less

-Supervised day to day operations of the Abu Dhabi branch office and acted in a fiduciary capacity in managing operational and technical support calls with the Global Help Desk.-Led a team of Center Administrators to ensure quality service and also prepared Monthly Staff Schedules for employees.-Ensured corporate contractual requirements are met by monitoring employee proficiency, managing operating hours.-Submitted monthly employee/test center reports on any occurrences outside… Show more -Supervised day to day operations of the Abu Dhabi branch office and acted in a fiduciary capacity in managing operational and technical support calls with the Global Help Desk.-Led a team of Center Administrators to ensure quality service and also prepared Monthly Staff Schedules for employees.-Ensured corporate contractual requirements are met by monitoring employee proficiency, managing operating hours.-Submitted monthly employee/test center reports on any occurrences outside company guidelines or client practices to corporate management. Show less

-Operated as the First line Controller review and worked in liaison with Risk Review, Credit Operations and Credit Admin Department.-Served as a focal point of contact for the Retail Sales department & facilitated cross-functional management to accelerate closure for direct and indirect Sales.-Prepared extensive MIS & Month End Sales Reports and Moderated management reporting and analysis.-Scrutinized new business applications verifying its compliance for new accounts.

• Generated opportunities via tele-calling• Handled Email Marketing Campaign