Global Client Engagement Director
CurrentIn a fast-paced, unpredictable marketplace, companies must be able to react quickly. Increasingly, employers are utilizing contingent workforce strategies to provide flexibility. And as the number of contingent workforce sources increases, so do the challenges, such as managing cost, standardizing processes and tracking performance.To gain control, companies are turning to TAPFIN, ManpowerGroup Solutions’ Managed Service Provider. TAPFIN provides comprehensive global solutions that optimize contingent workforce management and drive performance through people, process, and technology. Our MSP has the capability to deliver oversight of your service providers and recruitment vendors.As the Global Director of Client Engagement, I oversee the execution of TAPFIN client strategy and relationship management (securing business, retaining clients, program optimization and growing share of wallet across key accounts). I build broad networks within client stakeholder groups to protect and grow presence and loyalty, embedding thought leadership into communication with clients in order to establish TAPFIN, ManpowerGroup as a market leader across staffing industry and talent consulting networks. By establishing significant leadership presence across my portfolio of accounts I assess opportunity and offer customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of TAPFIN, ManpowerGroup solutions.
