What really energizes me is working with a group of people to bring nothing into something: to see the initial excitement when scoping out the project, to the light going on when the design starts coming together, to the elation and melancholy when implementation is done. There are so many highs and lows during the life cycle. Some problems are easy to resolve, while others take considerably more time and effort. In the end, it is very fun and rewarding knowing you’ve brought the best possible product to market and the customer really appreciates it.I have been fortunate to experience this as the leader of several successful product teams. With proven experience managing cross-functional development and implementation teams in the design, testing, and launch of technical and operational solutions, I am an asset to any organization striving to bring new or improved products to the market that exceed customer expectations and maximize profits. I have a knack for enhancing new and existing product offerings, implementing automated processes, and overseeing systems analysis to integrate technology, development, and operations in a variety of fintech specialties such as broker/dealer, mutual funds, annuities, investment securities, trust accounting, and retirement plans, A key to my success is having a deep understanding of the customers and the product details, as well as an appreciation of the internal teams whether they are in the office, remote, or in a foreign country.With over 20 years of demonstrated success in creating a cohesive bridge between technology, operations, customer service, and product management areas for high-growth and evolving organizations, I’m dedicated to providing guaranteed results within budget. I work with the teams to be creative and flexible and to utilize the best development methodology to architect and execute initiatives to promote efficiency, productivity, and quality. Connect with me to secure operational excellence and success for your organization and customers.