Greg Allison Email & Phone Number

Kingston, On

• Sold tickets to a variety of concerts, theatrical shows and sporting events while answering various ticket and venue inquiries to customers in person and over the phone• Resolved ticketing issues and customer complaints • Interacted with the various artist promoters and assist staff with daily activities• Completed daily cash reports as well as provide event sale counts and staffing level data to a variety of different managers.

Kingston, On

• Maximized hotel revenue by maintaining profitable rate strategies while adhering to budgetary constraints • Generated, updated and analyzed daily, weekly and monthly reports for the General Manger and various other departments• Interacted with guest during all aspects of their stay to ensure exception customer satisfaction by responding to guests needs and inquires• Resolving any guest issues that occurred during their stay• Completed hotel inspections and corrected or reported any issues that were discovered• Liaised with other management to ensure all departments are updated on the current status of the front office operations as well as provided any support required to help all hotel operations ran efficiently to ensured repeat guest business • Responded to guest reviews on various websites, e-mailed surveys or in person• Encouraged growth, team work and continuous learning among the front desk team. • Hired and trained new staff, completed performance and disciplinary reviews and administered disciplinary action in accordance with hotel policies and Employment Standards Act

Bachelor’S Degree, Economics

Bachelor’S Degree, Electrical And Electronics Engineering