Greg Andersen Email & Phone Number

Osseo, WI, US

Amsterdam, NL

Collinsville, CT, US

Collinsville, CT, US

Osseo, WI, US

• Frequently lead cross functional or department level projects that are improving business processes by using the IFS ERP or having custom software developed.
• Create and manage IT budget and strategic planning related to information systems.
• Lead a team of four people that include both IT Business Analysts and Programmer Analysts.
• Perform 1-on1 meetings with team members proving professional guidance, performance reviews, wage reviews, and work prioritization discussions.
• As project manager led the organization through an on-time and under budget ERP Upgrade that occurred during a pandemic and was an upgrade of a 7-year-old version of the ERP.
• Organize, prioritize, and assign the IS Team’s work content that includes help desk, software administration, projects, and corporate initiative related work.

Osseo, WI, US

• Define what tools and document standards that are used by other programmers when creating solutions.
• The database administrator of Oracle 10G and Microsoft SQL Server databases.
• Earned an Oracle Certified Professional– 11G Database Administration certification.
• Responsible for all database backup and recovery processes and procedures.
• Project manager of an ERP upgrade that was 7 months of duration and included process improvements in all areas of the organization.
• Mentored less experienced Programmer Analysts.

Osseo, WI, US

• Organized how the IT department manages work by implementing a help desk software solution.
• Provide user support for hardware, software, and business processes.
• Led meetings to discuss opportunities for using the ERP to improve quality of work.
• Complex query, procedure, and package creation with PL/SQL and Transact-SQL.
• Develop solutions with VB.NET that greatly improve the organization’s efficiency and data quality.
• Analyze current business processes for improvement opportunities.

Mondovi, WI, US

• Managed help desk’s personnel and their task prioritizations.
• Received, prioritized, documented, and actively resolved end users help requests.
• Developed and led training events to teach users about the organization’s self-developed software.
• Troubleshoot application errors by reviewing code and providing specifications for remedying issues.
• Compose SYBASE Transact-SQL procedures for report building and transactions used in ERP application.
• Monitored EDI transmissions and customer compliance feedback to repair data and supporting procedures to ensure high EDI compliance percentage.

São Paulo, São Paulo, BR

• Influenced the revenue process by financially approving, processing, and billing orders.
• Developed and maintained Access databases that are essential to Finance’s business processes.
• Created and supported Visual Basic programs to automate data entry into CRM and SAP ERP system.
• Composed Crystal Reports and Access Reports to be used for customer correspondence.
• Communicated directly with customers to resolve financial inquiries and disputes.
• Managed and analyzed projects to ensure organization performed revenue recognition tasks in a timely manner that allowed for maximized profitability.

Greenwood, WI, US

• Supported SCO Unix, Windows 95/98, NT/2000, and XP operating systems.
• Develop and maintain database applications with SQL Server, TSQL, Visual Basic, and Crystal Reports.
• Performed PC and printer installations, troubleshooting, hardware maintenance and repair.

Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Management Information Systems