Greg Atkins work email
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Greg Atkins personal email
Highly customer-focused, results-driven and hands-on senior executive with over 20 years of progressive experience leading customer service, operations and sales teams in the healthcare, IT, FMCG, manufacturing and consumer services industries. Demonstrated ability to drive customer-centric change, enhance growth and business profitability, as well as improving service levels through increasing efficiency and productivity. I have a proven track record in change management and creating thriving work culture and environment.
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Chief Executive OfficerMedemRouse Hill, Nsw, Au
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Chief Executive OfficerMedem Nov 2024 - PresentThe Medem Group brings leading software and services that supports our customers to deliver safer, more efficient and cost-effective applications. Our people are driven and passionate to support our customers, partnerships and vendors. We provide strong customer services that allows our customers to concentrate on their business. -
Chief Operating OfficerMedem Apr 2022 - Oct 2024Managing operational teams for the Medem Group of products across Aus. and NZ through customer servicing, onboarding, implementations, training and sales. Driving good customer outcomes through continual improvement processes working closely with product teams who deliver functionality that customers seek. Listening and working with customers to help shape the future to assist making their business efficient, effective and successful to meet their outcomes.
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AssociateAcclivis Group Dec 2019 - PresentChristchurch, NzOperations, customer servicing, customer migration, vendor integration, product management, sales and marketing -
Chief Customer OfficerMedtech Global Oct 2020 - Apr 2022Auckland, Auckland, NzWorking with operational teams across Implementations, onboarding, training and support to customers across Australia and New Zealand. Streamlining processes and systems to optimize the customer experience across the business. -
General Manager Medtech Global AustraliMedtech Global Jun 2020 - Apr 2022Auckland, Auckland, NzCurrently General Manager Medtech Australia, part of the new team with responsibilities for the Australian Operation and Customer Service across both Australia and New Zealand businesses. Leading and reviewing the Australian team in line with the new strategic direction developed by the business to deliver sales growth, goals and objectives. Reviewing current systems and processes and where required implementing new processes to improve service levels. Assessment of current tools to either enhance the existing technology or look to implement new technology to increase service and productivity.
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Operations And Customer ServiceSurgical Partners Feb 2020 - Jun 2020AuBrought into the business for a 4 month review of operations and customer service processes. Implementing new process, systems and technology to meet the business goals by laying the foundations for the business to grow and service its rapidly growing customer base. -
National Manager Australia(E-Health)Healthlink Limited Nov 2011 - Dec 2019Auckland, Auckland, NzI am responsible the HealthLink Australian business through our dedicated Australian Sales and Support teams to build our customers Digital Health footprint and assist in growing their businesses. Additionally I am responsible for the Customer Support and Deployment teams across New Zealand, Australia and Canada. My team provides service and support through the Helpdesk to new and existing customers providing additional services to the customer base to grow market share. Healthlink is a Health-system Integrator who have established themselves as a leader in the provision of services that integrate medical applications for the safe and secure exchange of patient information. -
Customer Service Manager (Software)Hcn - (Health Communication Network) Now Known As Medical Director Jan 2001 - Sep 2011HCN is the market leader in Clinical and Practice Management software in Australia. Our customer base is large including GP’s, Specialists, Allied Health professionals, Hospitals and Corporate clients in the Health Industry. My role is to continually improve the high service levels to ensure that the customers using our products can do so effectively and efficiently assisting them to deliver exceptional patient care through the HCN products. My areas of responsibility and Management include the Support Desk Team, Inbound and Outbound Sales team, IT Support Team, Field Sales staff and associated trainers. The Health Industry is a dynamic area to work in with a challenging customer base demanding high levels of service in a market that is constantly changing.
Greg Atkins Skills
Greg Atkins Education Details
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Baulkham Hills High School
Frequently Asked Questions about Greg Atkins
What company does Greg Atkins work for?
Greg Atkins works for Medem
What is Greg Atkins's role at the current company?
Greg Atkins's current role is Chief Executive Officer.
What is Greg Atkins's email address?
Greg Atkins's email address is gr****@****.com.au
What schools did Greg Atkins attend?
Greg Atkins attended Baulkham Hills High School.
What skills is Greg Atkins known for?
Greg Atkins has skills like Leadership, It Service Management, Management, It Strategy, Itil, Business Analysis, Team Leadership, Change Management, Sdlc, Microsoft Sql Server, Itil V3 Foundations Certified, Project Management.
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