Head Of Coo Business Managament
Current
Mar 2024 - Present
AeroLeads people directory · profile
Greg Balicki Email & Phone Number
SVP, Head of COO Business Management @ Voya | Business Manager
at
Voya Investment Management
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✓ Verified August 2026
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Profile completeness 86%
Current company
Role
SVP, Head of COO Business Management @ Voya | Business Manager
Location
Berlin, Connecticut, United States
Who is Greg Balicki? Overview
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Greg Balicki is listed as SVP, Head of COO Business Management @ Voya | Business Manager at Voya Investment Management, based in Berlin, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Greg Balicki.
Greg Balicki previously worked as Head of COO Business Managament at Voya Investment Management and SVP, International Project Management Director at Voya Investment Management. Greg Balicki holds Bs, Management Information Systems, General from Central Connecticut State University.
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Voya Investment Management
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Profile bio
About Greg Balicki
I am a seasoned business transformation leader with over 20 years of experience in the financial industry, currently serving as the Head of COO Business Management at Voya Investment Management. In this role, I oversee the business management function supporting the COO organization across Investment Operations, Product, and Client Experience, advancing strategic and complex business changes across multiple regions and business units.My core competencies include business and technology project management, process engineering and automation, and mergers and acquisitions. I have successfully delivered several large-scale initiatives, such as a multi-year ~100M+ technology and operations transformation, a data center migration, an application development, and a change management, resulting in improved efficiency, productivity, and customer satisfaction. I also support the CIOs and COOs in developing and implementing business strategies, optimizing operational processes, and enhancing organizational performance. I am passionate about applying best practices and innovative solutions to complex challenges, collaborating with cross-functional teams, and empowering the project management community.
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18 roles
Greg Balicki work experience
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Svp, International Project Management Director
Leader reporting to the COO of Investment Management responsible for all Voyager IM strategic initiatives including a multi-year ~100M+ technology and operations transformation “Mosaic” to complete the Allianz GI integration, systems separation, BNYM SGA to Oncore operating model upgrade, supporting investment management data strategy and global investment operating model transformation.
Jul 2023 - Mar 2024
Vp, Project Management
Aug 2022 - Jun 2023
Avp - It Chief Of Staff
Aug 2020 - Aug 2022
Avp, It Transformation
Transformation leader accountable for the successful delivery of a large-scale managed service transformation and datacenter modernization program.
Sep 2018 - Aug 2020
Avp, Strategy, Risk Management And Delivery
Responsible for leading the creation of a comprehensive talent acquisition and risk monitoring & reporting strategy across the Risk & Compliance Organization.
Jan 2018 - Aug 2018
Senior Director Program Management
Recruited to play a lead role in a multi-million dollar merger between MassMutual and MetLife Premier Client Group. As a transformation leader held a dual role proactively preparing the entire organization for the DOL Fiduciary Rule regulation in parallel with driving the successful integration of Mass Mutual's existing broker-dealer, MML Investors Services, LLC, and MSI Financial Services, Inc.
Sep 2016 - Jan 2018
Senior Director - It
Led a team of full time and contractor delivery leaders in the Shared Delivery Services organization tasked with delivering Mass Mutuals most strategic IT/Business investments with a specialized focus on the Digital portfolio of work.
Apr 2016 - Sep 2016
Director, Strategic Initiatives: Small Commercial Operations
Led a multi-functional team responsible for Strategy Development, Execution, Workforce Planning, Operational Analytics, Training, Change Management and Production Support across a large scale high flow small commercial business insurance operation supporting $2.8B in annual written premium. Led the small business self service digital strategy to enable mobile and web based self-service channel options for insurers and agents. Leader of a team focused on leading change management, defect management, and user acceptance associated to the Business Insurance Operating Model which consisted of a complete transformation of new business platforms, conversion of legacy policy data, work management solutions, business workstation, and other game changing systems aimed at delivering new business capabilities and competitive new products to the marketplace.
Jul 2014 - Mar 2016
Director, Strategic Initiatives: Field Operations Support
Provided support to both onshore and offshore business insurance operations (middle to large accounts) back end policy processing centers. Introduced improved operating reviews, metrics, and processes. Managed a team that was instrumental in the disintermediation of BPO operations with one vendor and shifting operations to 3 new vendors through careful planning, execution, training, and change management to reduce disruption. Led the business operations customer experience initiative focused on researching, designing, and implementing a curriculum centered around improving customer experience. Chaired the CX enterprise COE as business operations lead
Feb 2014 - Jul 2014
Strategic Initiatives Director: Business Operations
Supported the VP of Operations in strategy development, business operations operating reviews, root cause analysis of service level issues, partnered with workforce planning to build mitigating plans to pull the right levels to stabilize inventory through process improvement and optimization of workflows. Helped influence design and introduce a new work management solution aimed at improving the managing of inventory, teams, workload balance while producing improved management information that was used to further optimize workflows and procedures
Jan 2013 - Jan 2014
Director Of Finance: Technology
Redesigned the IT Cost Sharing ("chargeback") model providing more transparency to incentivize financially responsible behaviors consuming IT services and infrastructure and leading to a reclassification of ~$500M from uncontrollable to controllable expense. Improved IT Asset Management practices to maximize value through depreciation/refresh strategies. Assisted in the structuring of large (up to $250M) multi year contracts with our vendor partners
Jul 2011 - Jan 2013
Project Manager: Office Of The Cto
IT Infrastructure and Service focused project execution centered around service design, and reference architecture development across contact center, mainframe, storage, server, middleware, network, and other core engineering portfolios. Improved core PM processes and the SDLC methodology used in the engineering PMO
Jun 2009 - Jul 2011
Information Technology Leadership Development Program (Itldp) Graduate
Selected to be part of a highly elite and multi-year technology leadership development program consisting of rotational jobs in various departments across business and technology functions geared toward developing future company leaders. Successfully graduated in 2010
May 2006 - Apr 2010
Technical Project Lead: Global Sourcing
Designed and project managed all technical aspects to enable the first BPO engagements in Travelers business operations. Improved on boarding processes and testing through the use of automated solutions
May 2008 - May 2009
Interactive Marketing Lead: Personal Insurance
Provided business product support, campaign design, and strategy development to support PI expanding distribution to direct channels. Also supported Travelers of Massachusetts digital efforts preparing for increased competition and disruption associated to Mass Auto Reform
May 2007 - May 2008
Project Manager: Personal Insurance
Leveraged Agile project management to manage an initiative centered around strategy, design, build, and implementation of business intelligence solutions that enabled improved analytics of 3rd party comparative raters
May 2006 - May 2007
Various Technology Infrastucture Roles
Held various technology infrastructure roles (desktop support, help desk, server architecture, project management) supporting a large property casualty insurance company
May 2003 - Apr 2007
2 education records
Greg Balicki education
Bs, Management Information Systems, General
Central Connecticut State University
Education record
University Of Connecticut
FAQ
Frequently asked questions about Greg Balicki
Quick answers generated from the profile data available on this page.
What company does Greg Balicki work for?
Greg Balicki works for Voya Investment Management.
What is Greg Balicki's role at Voya Investment Management?
Greg Balicki is listed as SVP, Head of COO Business Management @ Voya | Business Manager at Voya Investment Management.
Where is Greg Balicki based?
Greg Balicki is based in Berlin, Connecticut, United States while working with Voya Investment Management.
What companies has Greg Balicki worked for?
Greg Balicki has worked for Voya Investment Management, Voya Financial, Sun Life, Massmutual, and Travelers.
How can I contact Greg Balicki?
You can use AeroLeads to view verified contact signals for Greg Balicki at Voya Investment Management, including work email, phone, and LinkedIn data when available.
What schools did Greg Balicki attend?
Greg Balicki holds Bs, Management Information Systems, General from Central Connecticut State University.
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