Greg Ball work email
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Greg Ball personal email
Greg Ball is a IT Manager at Arvest Bank. He possess expertise in technical support, service desk, banking, business requirements, retail banking and 12 more skills. He is proficient in English.
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It ManagerArvest Bank May 2023 - PresentRemoteInternal Identity and Directory Services -
Product Family OwnerArvest Bank May 2021 - Present
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It Engineer 3 - Identity ManagementArvest Bank Oct 2019 - May 2023Lowell, Arkansas, United StatesInternal identity and directory services engineer.
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It Engineer 2 - Managed Collaboration SystemsArvest Bank Jul 2017 - Oct 2019Lowell, ArkansasManaged Exchange and Enterprise Vault as well as supported Sharepoint, Skype for Business, and Teams.
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Workflow EngineerArvest Bank Jun 2014 - Jul 2017Responsible for developing and implementing custom workflows and forms solutions. Provide ongoing support and maintenance for existing workflow applications. Collaborate with business units and IT Product Manager to determine and document business requirements. Create workflow solutions using Business Process Management (BPM) applications, content management applications and/or custom software applications. Modify existing workflow processes to meet changing business needs. Suggest improvements and enhancements to process design that optimize performance. Create data connections that integrate data from other sources into workflow and/or form design. Work within time constraints to produce solutions requiring a quick turnaround. Collaborate with stakeholders to roadmap long term solutions. Work with vendor to perform software upgrades and resolve problems.
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Applications Support AnalystArvest Bank May 2013 - Jun 2014Provide second level support and training for all front line support technicians. Maintain and monitor system administration standards in all systems. Provide assistance with projects as directed. Resolve escalated service calls, both at the Service Desk and in the field. Train Service Desk Technicians and Network Support Technicians in systems that have been installed and certified for operation.
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Service Desk AnalystArvest Bank Jun 2012 - May 2013Offer second tier end user support by coordinating and communicating solutions to technical problems. Coordinate with Service Desk Technicians, Network Admins, Field Techs, Telecom, Network Analysts, and other departments to solve and/or escalate service calls as needed. Work and communicate closely with all areas of Network Management. Assist Service Desk Technicians and Service Desk Assistant Manager with difficult calls or inquiries.
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Service Desk TechnicianArvest Bank Mar 2010 - Jun 2012Provide remote computer, printer, network, telecommunications, and software support for all end users. Analyze, troubleshoot, and diagnose a variety of hardware, computer OS, network, mobile device, and software problems while providing quality customer service and timely solutions to end users.
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Computer OperatorArvest Bank Mar 2009 - Mar 2010Responsible for handling a large volume of data that is processed daily. Monitor and manage operations on multiple computer systems. Initiate and verify file transfers. Initiate service calls and coordinate with a specialist as needed. Manage printers and tapes.
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TellerArvest Bank Oct 2006 - Mar 2009Accept and process transactions from the bank's customers by personal contact, mail, and night deposit. Identify customer needs and refer them to product specialists. Gain knowledge of other areas in the bank by cross-training.
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CashierWal Mart Mar 2006 - Oct 2006 -
Mls ClerkLindsey And Associates Aug 2005 - Mar 2006
Greg Ball Skills
Greg Ball Education Details
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Information Technology -
Rogers High SchoolHigh School Diploma
Frequently Asked Questions about Greg Ball
What company does Greg Ball work for?
Greg Ball works for Arvest Bank
What is Greg Ball's role at the current company?
Greg Ball's current role is IT Manager.
What is Greg Ball's email address?
Greg Ball's email address is gb****@****est.com
What schools did Greg Ball attend?
Greg Ball attended Western Governors University, Rogers High School.
What skills is Greg Ball known for?
Greg Ball has skills like Technical Support, Service Desk, Banking, Business Requirements, Retail Banking, Business Process Improvement, Customer Service, Workflow Diagrams, Workflow Software, Process Design, Microsoft Exchange, Sharepoint.
Who are Greg Ball's colleagues?
Greg Ball's colleagues are Gina Cannon, Kelton Thatcher, Kaylee Coker, Randall Patton, Jennifer Coffey, Candice Waldon, Rob R..
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