Greg Bent Email & Phone Number

Dublin, GB

Marlborough, Massachusetts, US

• Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance
• Effective management of projects in a timely manner in adherence with ICON's SOP's, ICH, GCP and appropriate regulation
• Delivery of project specific requirements in accordance with the contract, timelines and study budget
• Primary client contact
• Communication based on studies with client, sites, and CRAs
• Preparation and management of meeting agendas and minutes

Scottsdale, Arizona, US

• Execute project deliverables for imaging studies in clinical trials in accordance with project scope of work and within sponsor specified timelines
• Manage day-to-day operational aspects of a clinical imaging projects
• Assist in preparation and adherence to imaging trial documents i.e. Image Review Charter, Imaging Manual, Data Transmittal Forms, etc
• Ensure project documents are complete, current, and stored appropriately
• Manage key project documents/processes, i.e. Project Management Plan, Communication Plan, Escalation Plan, Risk Management Plan and appropriate Clinical Trial Management System (CTMS)
• Identify resources needed and assign individual responsibilities

Write Press Releases, catalogue/product descriptions, edit other external facing copy/communications and maintain blog

Rochester, NY, US

• Operations Technical Support:
• Working knowledge of all platform applications and workflow tasks, and the associated regulatory and operational process relationships.
• Provide technical expertise and solutions to investigate and resolve data integrity issues that would otherwise result in a non-conforming data exchange.
• Act as the primary liaison to Project Management to ensure that the technical enablement needs of that department are fully met. This includes adding automation to Subject Trackers as well as providing tools that can.
• Responsible for the creation and verification of customer deliverables, including Data Transfer Specifications, as well as the investigation and resolution of issues/concerns with any Data Management deliverable.
• Provide mentorship and support for the cross-training of Data Analysts to maximize department coverage for key deliverable.

Rochester, NY, US

• Maintain a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective manner
• Ensure project management operations are compliant with company SOPs and policies
• Provide strategic, tactical management and leadership to ensure project milestones are achieved schedule
• Optimizes efficiencies and maintaining continuity across project teams
• Monitor capacity limitations regarding personnel resources for new and/or existing projects
• Represent Project Management at Business Development Meetings, Client Meetings, etc

Rochester, NY, US

• Maintain a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in a open, balanced and objective manner
• Act as the primary contact and imaging lead with the client from startup through close-out of a project with minimal supervision and oversight
• Develop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by parties involved, with minimal supervision
• Develop presentations for Investigator Meetings and Kick Off Meetings and travel independently to present at these meetings when required
• Escalate issues to management as appropriate
• Revenue forecasting, tracking and submittal

Rochester, NY, US

• Acted as Primary Account Manager for large business/high revenue clients
• Created large client service model
• Continuously modified existing protocol to better service clients
• Managed procedural changes, workflow initiatives, trainings, and efficiency projects
• Advised clients regarding state tax laws and regulations
• Educated staff regarding complexities of state specific unemployment law

• Authored copy for all advertising
• Created direct mail and E-mail promotions
• Designed service descriptions, menus, and business cards
• Co-coordinated sponsorship of event promotions
• Created seasonal merchandising displays