Greg Blackburn Email & Phone Number

London, England, United Kingdom

- Produce SQL scripts for bespoke reporting, data analysis and analysis for system change - Monitor the performance of systems, including backend and front end software, identifying and resolving service interruptions- taking ownership of the whole life cycle of system improvements from the initial idea creation, to getting stakeholder buy-in, requirement writing and eventual testing- Identify and investigate system bugs as well as performing updates to production data where necessary- Provide system support to all areas of the business

London, England, United Kingdom

- Creating and then supervising test plans throughout their lifecycle including defect management (identification and retesting) and resolving any testing-related issues until successful completion- Analysing test results, documenting findings, and continuously improving testing processes- Performing reviews and consistently updating regression test plans across all business areas- Working with different departments to understand their testing needs, then creating test plans that were robust and within the testing framework

London, England, United Kingdom

- Manage day to day contact and provide continued support with Financial advisers- Help develop relationships with new and existing clients- Process Unit Trust, ISA, Pension and Bond business- Technical expert in Client Operations- Helped train and integrate new members of the team