● Source, hire, train, and manage Operations Managers covering restaurants throughout Atlanta and North GA.● Track program effectiveness and implement innovative tools and procedures, such as recognition initiatives to increase retention. Instruct and proctor ServSafe Certification courses for management candidates.● Conduct Leadership Dinner Seminars for Area and Senior Vice Presidents.

● Supported restaurant operations management in the management, hiring, training, recruitment, and retention of employees for Southeast region. Managed Hourly Recruiting Managers, and coached and developed operations team to enhance their recruiting and hiring skills.● Built relationships in local communities, and universities to aid in sourcing applicants. Utilized diverse recruitment channels to locate, screen, interview, and hire talented and qualified employees. Developed and facilitated job recruitment fairs.● Coordinated with HR and Legal Department to investigate associate complaints and potential policy violations.

● Identified and developed community resources for potential employee referrals. Led hourly associate recruitment and hiring initiatives.● Oversaw the training and performance of hourly associates and management trainees. Developed hourly associate retention programs.● Processed and coordinated completion of new-hire paperwork.

● Managed staff of 30 hourly employees in a quick service, 24-hour restaurant with open kitchen area. Analyzed and forecasted staffing needs; created and distributed associate work schedules. Identified, recruited, and interviewed potential hourly associates.● Managed payroll, established wage rates, and calculated bonuses based on company policies. Maintained personnel records.● Trained and monitored associates to ensure proper food safety and restaurant security. Actively participated in food and beverage production and service.