Responsible and manage a hybrid Information Technology Infrastructure to include hardware such as Servers, Routers, Firewall, Switches, SAN and NAS.Established and manage a VMware ESXi environment, in a cluster, reducing downtime to only planned maintenance activities.Established and manage the firewalls in the on-premises and cloud environment and setup the proper security groups in the cloud, to provide a defense-in-depth approach to security.Established and mange a SAN and NAS storage array, increasing performance and availability.Established and manage an Active Directory environment.Established and manage SSL certificates on all external web sites, increasing website security.Established and manage SCCM and SUSE Manager, increasing security with automated patch management and software deployment.Established and manage a Microsoft’s RDS deployment, providing simultaneous client sessions to Microsoft servers.Established and manage a Veeam backup and monitoring solution increasing availability and real time monitoring and alerting of ESXi environment.Established and manage an ESRI Enterprise environment, including ESRI portal, numerous ArcGIS servers (federated to portal) and an Esri license server.Manage crisis situations, which may involve complex technical hardware or software problems.Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Responsible and manage a hybrid Information Technology Infrastructure to include hardware such as Servers, Routers, Firewall, Switches, SAN and NAS.Established and manage a VMware ESXi environment, in a cluster, reducing downtime to only planned maintenance activities.Established and manage the firewalls in the on-premises and cloud environment and setup the proper security groups in the cloud, to provide a defense-in-depth approach to security.Established and mange a SAN and NAS storage array, increasing performance and availability.Established and manage an Active Directory environment.Established and manage SSL certificates on all external web sites, increasing website security.Established and manage SCCM, increasing security with automated patch management, software deployment and configuring endpoint protection.Established and manage a Microsoft’s RDS deployment, providing simultaneous client sessions to Microsoft servers.Established and manage an ADFS infrastructure environment providing users with single sign-on access to systems and applications located across organizational boundaries.Established and manage a Veeam backup and monitoring solution increasing availability and real time monitoring and alerting of ESXi environment.Established and manage an ESRI Enterprise environment, including ESRI portal, numerous ArcGIS servers (federated to portal) and an Esri license server.Established and manage a MDT server, for Microsoft image deployment.Manage crisis situations, which may involve complex technical hardware or software problems.Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Manage Cisco 3750’s & 3560’s switches, Dell R610’s Servers, FAS2020’s, 2040’s, & 2240’s filers, as well as 2800 series Cisco Routers. Protect and monitor the network using firewalls, Whats up Gold, and Wireshark.Provides training to subordinates, instructing them on network concepts and principles, operating system vulnerabilities, and routing and switching configurations. Supervise the installation, testing, loading, and troubleshooting for over 500 computer systems for the U.S. Army.Plan, develop, implement, and test a myriad of state-of-the-art, real time voice and data tactical information systems.Lead personnel and sections and manage the training of personnel on the installation, administration, management, maintenance, operation, integration, securing and troubleshooting of information systems, intranets, and video teleconferencing (VTC) systems. Perform system integration and administration, and create and implement Cyber Security/Information Assurance (CS/IA) programs to protect and defend information, computers, and networks from disruption, denial of service, degradation, or destruction.Manage an Active Directory environment in Windows Server 2008R2. Establish and configure proper Group Policy for domain.Manage a Microsoft Exchange Server 2007/2010 infrastructure.

Responsible for entire Information Technology Infrastructure including Servers, Routers, Firewall, Switches, SAN, NAS and End-user hardware with Windows and Mac OS.Execute, manage and lead Office 365 support, maintenance, and administration of Office 365 applications including Word, Excel, Teams, Outlook, Power Point, Visio, Project Pro and OneDrive. SharePoint administration and support.Implemented and manage a VMware ESXi environment, in a cluster, reducing downtime to only planned maintenance activities; I also manage cloud servers in Amazon Web Services.Responsible for the configuration and Implementation of the firewall, following best practice to reduce threats. Implemented and mange a SAN and NAS storage array, increasing performance and availability.Implemented and manage an Active Directory environment.Implemented and manage SSL certificates on all external web sites, increasing website security.Implemented and manage SCCM, increasing security with automated patch management, software deployment and configuring endpoint protection.Implemented and manage a Microsoft’s RDS deployment, providing simultaneous client sessions to Microsoft servers.Implemented and manage an ADFS infrastructure environment providing users with single sign-on access to systems and applications located across organizational boundaries.Implemented and manage LastPass, an enterprise password management system that increased productivity and security.Implemented and manage a Veeam backup and monitoring solution increasing availability and real time monitoring and alerting of ESXi environment. Implemented and manage a MDT server, for Microsoft image deployment.Manage crisis situations, which may involve complex technical hardware or software problems.Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Manage and created a 32bit and 64bit Windows 7 image using Symantec GhostCast Server.Manage the formal access approval requests for information systems and grants access based on the principle of least privilege. Set up accounts in Active Directory environment.Provide technical guidance to assigned customer base on telephone, email and trouble tickets.Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems.Resolve complex software issues and provide detailed description of issues in trouble ticket system to ensure swift resolutions for problems.Research solutions using knowledge bases, white papers, and vendor documentation.

System Administrator for over 1,200 computer systems located throughout the state of Virginia. Manage systems such as; Windows XP, Vista, Windows 7, Server 2003, Server 2008R2 and Solaris. Systems include a variety of Microsoft software and databases such as Oracle and SQL.Implemented a Domain environment using Windows Server 2008R2 and improved security and administrative control. Improved help desk operations by implementing remote desktop support to our customers. Lead technician in providing daily technical support to customers via telephone, utilizing remote desktop software and site visits in support of software and hardware such as desktops, laptops and printers. Manage priorities of work for other technicians.Implemented and manage an imaging server using Acronis; increasing the speed of loading images.Develop policy recommendations and advise supervisors and staff on planning, installing, and administering, managing, maintaining, operating, integrating and securing information systems on Army networks.Manage the software/interim change packages (SCP/ICP) and information assurance vulnerability alerts (IAVA), ensuring they are applied in proper order within the required timeline.

System Administrator for Windows Server 2003 and the Test Measurement Diagnostic Equipment Integrated Material Management System (TIMMS).Designed and implemented a web site that provided logistical support to every maintenance shop and National Guard unit in the state.Managed the installation, testing, loading and troubleshooting of the TIMMS computer system, local area network (LAN) and Windows Server 2003 infrastructure.Managed system functionality by troubleshooting and repairing malfunctioning computer hardware.

Managed a team of IT personnel providing IT support such as operating system support, software configuration management, customer assistance visits, and hardware/software troubleshooting. Supervised IT personnel in a help desk environment and implemented a trouble ticket system to track end user requests. Prioritized problems and assigned to appropriate IT personnel for prompt resolution to ensure operational efficiency. Implemented and managed a satellite internet system. Provided internet for over 1200 subscribers and managed 5 IT personnel to provide support. * Setup the network via CAT 5 and CAT 6 with point to point wireless devices and switches. Managed all daily IT needs including 24/7 support and maintenance of hardware (desktops, laptops, printers) and software.

System Administrator for 198 users and 35 non-classified and 1 classified computer system.Implemented a baseline computer image in accordance with Directorate of Information Management policy.Managed operating systems and implemented required security patches. Responsible for troubleshooting and repair of malfunctioning computers to determine necessary replacement of hardware such as motherboards, processors, hard drives, memory, video cards, power supplies and DVD/CD drives. Managed set up of new user Exchange mailboxes.