Cybersecurity manager with experience leading teams of Information Security Officers and Consultants for 63 accounts across the Americas region. Responsible for IT security, Risk management, Compliance, Privacy, and Cybersecurity operational oversight in addition to client relationship development and management. Actively sought out by peers and customers for technical advice and strategy.• Provide leadership, direction, and subject matter expertise to Healthcare leadership in the areas of Security and Information Technology Risk Management. • Deputy Chief Security Officer for state healthcare agency with $10M annual security revenue, responsible for leading consulting team in creating policies, validating system security plans, assessing risk, and creating and tracking POA&Ms.• Leading Security Governance and Compliance team for Healthcare business of $85M annual revenues.• Client consultation to identify security needs to address client needs and improvement opportunities within client environment.• Managing and advising the implementation of security controls to ensure compliance and data security for business leadership. • Maintains compliance to HIPAA/HITECH, FISMA, NIST, FedRamp, ISO, SSAE18, and SOC 1. • Developed Strategic Roadmap and implemented new business initiatives to reduce client risk, resulting in growth of security business by $2M TCV.• Established new structure within team which reduced annual cost by $140,000 while increasing teams’ responsibilities.• Assisting several accounts in account improvement plans related to Vulnerability SLA implementation, Risk analyst, and Policy Compliance.• An articulate communicator; able to speak the language of both business and technology, integrating technical expertise while interacting with customers and executives. • Run AMS region on Corporate initiative to redesign overall Security organization working with external Consulting firm and Executive leadership.

Primary technical advisor to clients, trusted with understanding the client’s business and technology strategies, aligning current and future security solutions to those strategies, and advocating client needs/interests within HPE MSS portfolio. Responsible for all security, compliance, privacy, audit related services relative to HPE managed infrastructure and services. • Led a global team of Security Professionals that provided a variety of risk, compliance, and threat protection Security services valued at to $3.3M annually • Improved client's cybersecurity risk profile by improving application vulnerability scanning capability/program which increased business to $1.7M TCV by adding 30% more applications• Implemented Network Intrusion Protection for Client’s Data Center adding $1.2M TCV in additional security business while increasing security for the client• Responsible for day-to-day delivery of contracted IT services to Client’s Americas SAP Basis environment as the SAP Basis Account Delivery Manager (ADM)• Provided leadership and financial management to a cross-functional team, both direct and matrix • Consulted with client CISO & Chief Information Risk Officer to develop strategic Roadmap and determine security and privacy requirements• Collaborated with the sales team on identify opportunities for growth in the security portfolio related to client security needs and strategic direction• Successfully managed recovery of Critical Incidents in America’s SAP landscape as required. Implemented several root cause fixes to reduce the number of critical incidents• Managed client through large HW refresh project across the America’s SAP Landscape. Project replacing the client’s Database and application Servers.

Provided day-to-day delivery of contracted IT services to Global Clients. Strong financial skills resulting in consistently achieving Cost of Delivery forecast, financial plan or aspire target as a Senior Account Delivery Manager. Led direct and matrix teams, including managing vendors to meet or exceed business requirements. • Grew business from SAP to all ITO business lines as a direct result of high service quality and customer satisfaction for Global Automotive accounts• Reduced cost by $1M annually by realigning labor structure and resources to create efficiencies within work force• Set up and led Project Management team during transition and transformation of new account which met all implementation timeline milestones • Negotiated profitable Change Orders to client contracts, resulting in business growth and increased client service• Recipient of the MVP Award, awarded to top 1% of employees globally in recognition for outstanding achievements• Strong customer communication and negotiation skills with high customer satisfaction in a challenging business environment.

Managed and provided leadership for various technical teams. Delivered a high-quality service according to service level agreements for commercial trade accounts for comprehensive IT services resulting in high customer satisfaction. Managed day-to-day operations of a distributed delivery organization encompassing 14 customer-owned International Data Centers along with infrastructure and application services within the HP-Services Portfolio. Enhanced Client Satisfaction, improve employee retention, and reduced cost while implementing ITIL and HP’s ITSM delivery processes.