I am an Information Technology professional with experience gained in mainframe, mid-range and server systems. My core strengths lie in my strong analytical capabilities and my fundamental drive to seek Service Delivery excellence for all stakeholders throughout the entire delivery life cycle of IT products and services.I have strong communications and people management skills, with a keen sense of Business awareness and a key focus area of Service Delivery. I have been successful throughout my career in the provision of superior client services through metrics driven Service Level Management.I have a proven financial services background, business acumen and strong service delivery skills with the ability to focus well under pressure, achieving excellent results in challenging environments as well as results driven with effective communication skills. CORE COMPETENCIES § Experienced in end-to-end service provisioning § Proven Project Management capabilities § Experienced in managing multi-million $ budgets§ Skilled in vendor contract negotiations and relationship management§ Effective communicator at all levels of employees and stakeholders § Team leadership expertise with effective team development expertise § Adaptable, approachable and focused with excellent positive work ethic § Well organized, detail oriented, disciplined and creative in achieving solutions§ Able to accurately establish priorities and adapt quickly to changing needs § Skilled in Database Management, Disaster Recovery & Systems Development § Experienced in managing outsourcing services