Greg D. Smith Email & Phone Number

Bend, Or, Us

Bend, Or, Us

Broomfield, Co, Us

Plan, execute, and deliver the MWH Technology and ERP program in accordance with business priorities. Manage the broad technology footprint with disciplined operations management and throughout the lifecycle of each individual project and program. In support of the MWH Information Technology I drive and deliver: • Securing the company from all digital threats• Develop and maintain the technology portfolio, and service prioritization and implementation • Analysis of trade-offs between project size complexity, cost, urgency, risk, and stakeholder value• Building, leading, and coaching the IT team to provide positive customer experiences• Facilitating all operational checkpoint activities throughout all project life cycles • Ensuring the entire technical infrastructure meets success parameters• Created a positive working relationships with the business/partners (internal/external)• Provided technical oversight for complex configuration and custom development tasks• Negotiate and Manage vendor and partner relationships -- understand and enforce service level agreements, security protocols, and other business interfaces

Santa Clara, California, Us

Manage an organization of Business Analysts and Industrial Engineers that drive continuous improvement, implement cost saving and efficiency activities, and deploy enterprise wide systems. Lead a global program maintaining 55 million square feet of facilities and provide services to 100,000 employees worldwide. Oversee key operating metrics, including program development, monitoring, goal setting, and improvement actions. Develop and manage long-term strategic plans and budgets. Provide professional development opportunities and mentor a global team.• Saved $100M and enhanced technology investments for a five-year contract by initiating a global strategy during negotiations with a key supplier and secured improved terms and conditions. • Decreased operational costs $7M annually with the implementation of a global facility operations efficiency program that restructured resources and scheduling approaches.

Santa Clara, California, Us

Managed operations for global travel, expense reimbursement, and travel funding services supporting over 200,000 business trips and $400M in reimbursements annually. Provided service to over 100,000 customers in 70 countries maintaining accountability for corporate policy, including customer-facing applications, internal controls, external compliance and reporting, and managing global suppliers. Led a global team of managers and staff to improve user experiences with more effective technology deployment.• Removed over $1M in annual expenses by revising and implementing an improved global travel expense system and streamlined procedures increasing efficiency and improving customer service.

Santa Clara, California, Us

Recruited, managed, and retained a team to initiate and sustain effective controls and compliance for global human resource shared services, including payroll, reimbursements, stock plans, retirement plans, health benefits, and relocation. Implemented Sarbanes-Oxley Section 404 for compensation and benefits programs involving global payroll, equity compensation plans, and retirement plans. • Established metrics and methodology to monitor worldwide controls and compliance, including prioritizing controls improvement road map, completing risk analysis and evaluation, and driving closure of improvements.

Santa Clara, California, Us

Developed and implemented long and mid-range strategic business operation plans supporting over 700 personnel and 80,000 customers in 50 countries. Projected and managed a $50M budget. Facilitated the deployment of global operations indicator and information processes, including quality programs, customer satisfaction, cost indicators, and statistical methods.• Conceptualized and launched standard quality metrics that reduced global defects per million and implemented a customer satisfaction survey boosting customer approval above 90%.

Santa Clara, California, Us

Managed finance department functions, including P&L reporting from revenue to pre-tax; support of headcount; spending and investment for engineering and marketing business units; competitive market and business analysis; new product ROI; and supply/demand management. Developed and retained a team of financial analysts valued as business partners who were integral to the success of the organization’s supported. Integrated and mentored new college graduates and experienced staff resources.• Increased efficiency, saved time, and reduced cost of the monthly global financial close process by consolidating and automating the procedures.

Masters Of Business Administration, Finance, General

Bachelor'S Degree, Business Administration And Management, General