I am an experienced railway controller with good teamwork, communication and organisational skills. I have a broad knowledge and understanding of the operational railway and safety is my number one priority. I remain calm and level headed, even on days when the railway is throwing its worst at me.As a Train Running Controller, I manage train services on the West Coast Main Line on the lines out of Euston to Birmingham, Liverpool, Manchester, Glasgow and the north. When an incident occurs I am responsible for coming up with and implementing 'Plan B' and putting contingency plans in place to recover the train service. This involves liaising and negotiating with train operating companies to regulate and prioritise services, whilst trying to keep delays to a minimum. Communicating with other key Network Rail staff such as signallers and other controllers is essential to ensure that the service recovers as quickly as possible.My role requires me to deal with a large variety of customers and services on the busiest mixed traffic railway in Europe. These consist of fast WCML express passenger services, busy commuter and regional passenger services, the many commercial freight services that run on the WCML, plus infrastructure trains which are run on behalf of Network Rail.The soon to be reopened Bicester to Bletchley part of East West Rail will also come under my remit, providing a through route from the Western Region at Oxford to the WCML and beyond.