Greg Dean Email & Phone Number

Southport, Queensland, Australia

• Increase confidence, motivation, and resilience• Increase understanding of the local labor markets• Facilitate direct engagement• Develop ICT Skills• Develop better tailored job applications• Develop candidate tailored Career Pathway Plan• Increase employability • One on one focused IT tutoring

Southport, Queensland, Australia

Preparation, delivery, supervision and evaluation of BUSY At Work programs;Supervise the attendance and behaviour of participants attending the program;Work with community organisations to maintain contact information for clients interested in participating in the program;Provide life skills training, assist with identifying barriers to maintaining employment and as required refer clients to the appropriate agencies for support or counselling;Provide employability skills and awareness;Work with employers to arrange job placements;Advise participants on career possibilities, set career goals and provide information and referrals to helpclients attain their career goals;Conduct regular job site visits to monitor the progress of the participant and provide on-site support.Maintain good communications with site supervisors and employer representatives;Establish and maintain effective relationships with employers, stakeholders, developers, City Council,community organisations, etc.;Promote the program to the community and represent the organisation as appropriate;Network and liaise with other relevant organisations in the local area;Assist in the development, promotion, implementation and evaluation of relevant structure programs and activities;Refer to appropriate service or agency when required;General administrative duties;Prepare written reports as required;Commitment to act in a manner which promotes and protects the safety and wellbeing of children andyoung people by adhering to the Child Safety National Principles and TBG’s Child Safety policies andprocedure;Any other tasks assigned which may be reasonably requested from time to time, which contribute to the success of the organisation.

Southport, Queensland, Australia

Responsible for delivering projects and initiatives involving business processes, business change and technology solutions. Through the study of organisational business units and programs, you will develop enhanced processes and solutions which will improve Group efficiency and the delivery capabilities to our clients and the market.

Gold Coast

Having identified a gap in services I established a consultancy to provide advice and guidance to clients on short to medium term projects providing remote assistance in systems selection, configuration, training and support. I identify and advise on a diverse range of computer Hardware & Software products and services relevant to each client’s current and possible future computing requirements. I advise and implement (including education of) best practice solutions for user Data Safety and Security (including Data backup methodology, Malware protection and safe Internet use). I maintain current in-depth knowledge of the ICT Industry, including awareness of future developments and trends.

Konami International, designs, manufactures, sells and services gaming machines and casino management systems in the globally expanding gaming market. I joined the company in 2009 reporting directly to Konami's Chief Executive Officer and was accountable for Konami systems business interests in Australia, Asia and Africa.• Direct Reports: 5 - overseeing the design, deployment, maintenance and administration of new and existing business software systems.• Responsible for new contract, commercial and legal negotiations, working with key stakeholders across the business, building relationships with external third parties.• Accountable for specification of new system implementations and system upgrades – providing management through the full software development project life cycle.• Managed customer support for the TABCORP Casino’s Division and the ALH group.• Provided team leadership for technical support for the national and international sales teams coaching, mentoring and developing talent within the IT team.• Responsible for property operational analysis and system best practices advice.• Responsible for the IT and systems aspects of regulatory submission and approvals.Noteworthy Achievements:• Customising and obtaining approval for a US based business system to operate in NSW for all pubs, clubs and Casino's.• Working with many former NRL sporting greats on the sales team interacting with customers.• Meeting small club owners at trade shows or on their property to discuss how we could potentially improve their business leveraging technology.

Plantation Fl Usa

Kerzner is a world leading developer and operator of destination resorts, casinos and luxury hotels. I commenced employment with the company in 2006 charged with the responsibility of managing existing gaming systems and project managing business systems design and selection, and aiding in property planning, design, system selection and deployment in El Jadida and Morocco. I reported directly to the global Chief Information Officer. Key Tasks; • Provided second level support for all business related systems at Atlantis, Bahamas.• Established and maintained a strong working relationship with the functional managers. • Defined, staffed and implemented global systems development processes.• Established project delivery governance reporting and effectively communicated outcomes globally.• Provided on-going support and enhancements to an extensive base of legacy systems.• Maintained a strong working understanding of all development tools, standards and practices, and overall technical directions in the gaming industry.• Established leadership and follow-through to ensure cost - benefits of business projects were clearly understood and delivered on.• Defined and actively participated in requirements definition processes.• Professionally developed direct reports.Noteworthy Achievements:• Designing and opening a casino resort in a Muslim country.• One of only a few Australians to be granted a gaming license in the Bahamas.• Helping to design and implement a multilingual business system (French, English and Arabic).• Flying all over the world, meeting people and having the opportunity to build world class casinos and resorts.

Foxwoods Resort Casino is one of the premier hotel, gaming, shopping and entertainment destinations. As the largest resort casino in North America, Foxwoods offers a vast array of gaming in six casinos. Reporting to Manager – Gaming Systems Key Tasks; • System administrator of the IGT Table Touch player tracking system.• Project manager for the system selection, customisation and implementation of the Vas-Tec scheduling system. • Defined and documented business requirements for new project implementation.s• Supported system testing activities through all stages of the project life cycle. • Supervised the resolution of day-to-day operating questions generated by the users.• Worked collaboratively with users to support their user support requests, define new requirements and change requests. • Actively involved in developing and delivering user training.• Systems supported: Blue Pumpkin IVR, CAMS / IGS, VasTech, QueueOS Poker Management, BJ Voice Survey, Casino Alerts, IGT Table Touch, Caribbean Stud, Let It Ride, Hummingbird Exceed V 10, Peregrine IT Issue Tracker. SharePoint.Noteworthy Achievements:• Helping one of Americas largest casinos move from paper to electronic systems.• Being the project lead to instigate RFID technology across the gaming floor.• Creating reports that identified many millions in staff and customer fraud or misappropriation.• Scheduling system project management and implementation for a 13,000 team member work force.

Ba, Business Administration And Management, General

Business administration

Cert 3 It, Information Technology