Greg Drewry Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee, United States

• I was hired in 2017 as Engineer/Scientist II, was promoted in 2021 to Level III, and promoted in 2024 to Level V with this independent, nonprofit organization that conducts R&D for the generation, delivery, and use of.
• Performed project management including assisting in developing/planning projects, estimating labor, and coordinating work of vendors/contractors. Served as Principal Author, Principal Investigator, and/or Contributing.
• Assisted in creating a training course to familiarize IT cyber security professionals on the equipment, protocols, and tools used in Operational Technology (OT) environments.
• Assist with researching projects to develop/evolve Cyber Security Research Laboratory (CSRL).
• Propose and develop new research ideas with funding support from collaborating members or federal government and leverage this research to develop new tools for the lab to optimize efficiency in accomplishing tasks.

Knoxville, Tennessee

• I was hired in 2017 as Engineer/Scientist II and was promoted in 2021 to Level III with this independent, nonprofit organization that conducts R&D for the generation, delivery, and use of electricity to address.
• Performed project management including assisting in developing/planning projects, estimating labor, and coordinating work of vendors/contractors. Served as Principal Author, Principal Investigator, and/or Contributing.
• Assisted in creating a training course to familiarize IT cyber security professionals on the equipment, protocols, and tools used in Operational Technology (OT) environments.
• Assist with researching projects to develop/evolve Cyber Security Research Laboratory (CSRL).
• Propose and develop new research ideas with funding support from collaborating members or federal government and leverage this research to develop new tools for the lab to optimize efficiency in accomplishing tasks.

Bristol, TN

• I contributed to the delivery of high-quality services for this electrical utility, cable, phone, and Internet services provider by fulfilling a broad scope of project management and lead engineering roles related to.
• Led the upgrade of a mission-critical tertiary generator ($200,000+ project), supporting BTES primary operations and data center that improved electrical power redundancy, allowed for future power upgrades, and reduced.
• Lead Engineer on a project that added standby generators at all substation Point of Presence sites, improving reliability and continuity of services during power outages.
• Primary Engineer on geo-redundancy planning for $1 million Meta-Switch Class 5 softswitch and installation project.
• Resolved IT security issues and added automated fraud prevention solution that reduced fraud costs from $75,000 in 2013 to under $500 annually.
• Designed hosted VoIP template/recipes used in BTES Hosted Voice solutions that improved build/deployment efficiency and reduced time-to-market from 3 weeks to 7 days.

I provided comprehensive technical support, hardware upgrades, and troubleshooting, beginning in a Technical Support Specialist role and earning promotions into position as Maintenance Technician. I exceeded performance expectations on a regular basis by ranking Top 5 in production and Top 3 in lowest repeat percentage annually.